Back to Jobs search

Patient Services Representative (Medical))

Lac Vieux Desert Northern Waters Casino Resort • Watersmeet, MI • 3w ago

Watersmeet, Michigan

Health Clinic Hourly

Apply Now (Careers.cfm?Mode=Apply&FCJobID=91) Company Summary:

POSITION: Patient Services Representative

LOCATION: LVD Health Center, Watersmeet, MI

SUPERVISION: Data Analyst

EMPLOYMENT:

Full Time - Non-Exempt

SALARY/PAY RATE:

Based Upon Experience and Qualifications

POSTING EXPIRATION DATE: February 4th, 2026

UPON HIRE:

PTO

Dental

Vision

Health Insurance

DESCRIPTION:

This position is accountable for receiving patients in a courteous, professional manner in a fast-paced, dynamic medical clinic environment. Additionally, this role will be responsible for scheduling patients on the phone or in person, along with verifying insurance coverage and collecting payments from patients. Given the busy nature of the clinic, the position requires the ability to effectively multi-task and remain focused amidst frequent interruptions. This position demands strong organizational skills, attention to detail, and the ability to balance customer service excellence with the operational needs of a high-traffic medical office.

Primary Responsibilities:

RESPONSIBILITIES:

-Answer incoming telephone calls, screen and transfer as appropriate

-Greets patients and determines patient needs in a professional manner

-Registers patients according to established protocols

-Assists patients to complete all necessary forms and documentation including medical insurance

-Communicate with medical staff via phone, electronically, and in person

-Ensures patient information is accurate including billing information

-Ensures all patient forms are completed and given to the designated department in a timely manner

-Schedules patient appointments

-Responsible for patient appointment reminders

-Moves patients through appointments as scheduled

-Answers all incoming calls and deals with inquiries in a timely, professional, and polite manner

-Verifies Insurance coverage and Co-Pays

-Collects co-pays and payments

-Responds and complies to requests for information

-Completes all other clerical duties as assigned

-Maintains stock of form and office supplies

-Ensures reception area is well maintained, neat and clean

-Safeguards patient privacy and confidentiality

Skills & Qualifications:

MINIMUM QUALIFICATIONS:

-High School Diploma

-Excellent communication skills, verbal, written and @typed

-Professional and customer relation skills

-Well organized, detail oriented, accurate and efficient

-Must have efficient and accurate typing skills

PREFERRED QUALIFICATIONS

-Formal customer service training

-Working knowledge of healthcare insurance

-One year of prior experience in a medical office setting

-Valid CPR certification

-Working knowledge of an Electronic Medical/Dental Record system

-Familiar with patient statements, EOBs, co-pays, and deductibles as identified by 3rd party payers

WORK ENVIRONMENT/PHYSICAL DEMANDS

-Fast paced with occasional high pressure or emergent situations

-May wear PPE such as gloves or a mask

-Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public

-Frequent sitting, standing, walking, reaching, grasping, carrying, and speaking

-Occasional bending, stooping, lifting less than 20 pounds

-Lifting, carrying, pushing, and pulling up to 50 pounds, with assistance if needed

-Frequent use of computer, keyboard, fax and copy machine, and telephone

Preference will be given to qualified individuals of American Indian descent.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.Management retains the right to add or to change the duties of the position at any time. Must be able to pass a pre-employment drug screen and applicable background checks related to the position.

Lac Vieux Desert Health Center Mission Statement: The Lac Vieux Desert Health Center strives to provide excellence in health care and to inspire a culture of wellness.

Date Approved by the Tribal Council: December 8, 2015

Application:

LVD Health Center

Human Resources DepartmentWebsite: https://www.lvdhc.org

P.O. Box 9, N5241 US 45

Phone: 906-358-4587 Ext. 102

Email: careers@lvdhealthcenter.com

SIGNED: DATE: __ Apply Now (Careers.cfm?Mode=Apply&FCJobID=91)

Our Company is Proud to Offer:

A fun, safe, fast paced work environment

Employee Meal Discounts

Gas Discount at Citgo C-Store

Golf Discounts

Paid Lunch

Paid Holidays

Paid Weekly

Access to training programs

Great Benefits for Full Time Employees offered after 90 days of employment:

LVD Pays 80% of the cost of these benefits with only a 20% responsibility from the employee.

Health - Offering 14 different medical coverages.

Dental

Vision

Term Life Insurance Policy - $50,000

Short Term Disability

Retirement 401k with 3% contribution

Employee Assistance Program (EAP)

Paid Time Off

Family and Medical Leave

Maternity Leave

Bereavement leave

Jury Duty leave

Similar Jobs

REGISTERED NURSE - EMERGENCY

Aspirus Ironwood Hospital • Eagle River, WI • 1d ago

Hospital & Medical

REGISTERED NURSE - ER Aspirus Eagle River Hospital, Eagle River, WI Full Time (.9 FTE, 72 hours every pay period) Day/PM rotation, 12-hour shifts, every other weekend Compassion. Accountability. Collaboration. Foresight....

1d ago

Go to Apply

Bank Manager

ASSOCIATED BANK NA • Boulder Junction, WI • 12h ago

Finance, Accounting & Banking

JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth...

12h ago

Go to Apply

Bank Manager

ASSOCIATED BANK NA • Boulder Junction, WI • 12h ago

Finance, Accounting & Banking

12h ago

Go to Apply

Customer Service Associate

Walgreens • Eagle River, WI • 3d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

3d ago

Go to Apply

Electrical Engineer

Ramboll US Corporation • Eagle River, WI • 1w ago

IT & Engineering

JOB REQUIREMENTS: Company Description Job Description Electrical Commissioning Engineer Arlington, VA At Ramboll, you will find a dedicated group of professionals that are pioneers and leaders in Data Center Strategy, Pl...

1w ago

Go to Apply

Teller

ASSOCIATED BANK NA • Eagle River, WI • 2w ago

Finance, Accounting & Banking

2w ago

Go to Apply

Ready Mix Concrete Truck Driver

PITLIK & WICK READY MIX • Eagle River, WI • 2w ago

Trucking & Construction

JOB REQUIREMENTS: Northern Lakes Concrete is a division of Pitlik & Wick, Inc. Pitlik & Wick, Inc. is an Equal Opportunity Employer, including disability and protected veteran status. Driver Positions available i...

2w ago

Go to Apply

Line Cook

LEIF'S CAFE • Eagle River, WI • 3w ago

Retail & Hospitality

JOB REQUIREMENTS: Permanent positions for grill cooks. Must be able to produce high quality food for a full service restaurant. Specializing in breakfast operations. If you have what it takes to meet our high standards f...

3w ago

Go to Apply

Retail Data Collector

SAS RETAIL MERCHANDISING • Eagle River, WI • 3w ago

Retail & Hospitality

JOB REQUIREMENTS: We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Retail Odyssey, an Adva...

3w ago

Go to Apply

Dedicated Flatbed Truck Driver

Roehl Transport • Eagle River, WI • 1m ago

Trucking & Construction

In this dedicated truck driving job, you'll mostly work for a single customer pulling van and roll-tarp system flatbed trailers. You will deliver to Michigan, Wisconsin, Minnesota, Iowa, South Dakota and Nebraska. You wi...

1m ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.