Aisles Online Shopper

Hy-Vee Food Stores • Waterloo, IA • 18h ago

Additional Considerations (if any):

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Aisles Online Shopper

Department: Aisles Online

FLSA: Non-Exempt

General Function

Responsible for selecting "the best of the best" products for our online shoppers. Will also be responsible for accurately selecting groceries ordered online by our customers.

Core Competencies:

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Online Shopping Department Manager

Positions that Report to you: None

Primary Duties and Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Makes an effort to learn customers' names and to address them by name whenever possible.

Assists customers by: (examples include)

Escorting them to the products they are looking for.

Securing products that are out of reach.

Loading or unloading heavy items.

Making note of and passing along customer suggestions or requests.

Performing other tasks in every way possible to enhance the shopping experience.

Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.

Accurately selects groceries ordered online by customers.

Selects highest quality produce, meat, and other fresh products.

Selects, scans, and bags items from all temperature zones.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

Tenders customer orders through POS and charge the customer's credit card.

Upon gathering orders, place in storage at proper temperature and promptly retrieve from storage prior to customer's arrival.

Ensures products maintain proper temperature through the entire process.

Cart to and place in holding area for pick-up.

Lift, carry, and load groceries into customer vehicle.

Continually monitors incoming online orders to ensure prompt, on-time fulfillment.

Performs other job-related duties and special projects as required.

Education and Experience

High school diploma or equivalent preferred.

Knowledge, Skills, Abilities and Worker Characteristics

Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.

Good verbal and written communication skills.

Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.

Ability to identify problems, develop and execute solutions.

Must possess the ability to substitute products for customers, upon request and unavailability.

Well organized, able to multi-task, and work in a fast-paced environment.

Ability to work independently and complete daily workload with limited supervision.

Physical Requirements

Visual requirements include: ability to see detail at near range with or without correction.

Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds.

Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions

The duties of this position are mostly performed in a retail store setting. This position maybe exposed to dust, noise, and temperature extremes. There are possible hazards from moving equipment and possible electrical shock. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast-paced work environment.

Equipment Used to Perform Job

Pallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, copier, fax (within wage and hour guidelines).

Contacts

Has daily contact with store personnel, customers, and the general public.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

Similar Jobs

Entry level Equipment Operator- 3rd shift

ADVANCED HEAT TREAT CORP • Waterloo, IA • 25min ago

Everyone knows what ion nitriding, gas nitriding, carbonitriding, and induction hardening are... right? Nope... nope they sure don't! THAT'S OK! Join our team... we would love to teach you!!! AHT has been in the Industry...

25min ago

Go to Apply

Facility Housekeeper

U-Haul • Waterloo, IA • 2h ago

Retail & Hospitality

Location: 3633 University Ave, Waterloo, Iowa 50701 United States of America START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you organized and proactive? Do you have an eye for detail? Facility Housekeeper...

2h ago

Go to Apply

Operations Management Trainee

Ryder System • Cedar Falls, IA • 13h ago

Management & Administrative

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : IGNITE the leader within you At Ryder , we just don't move goods, we move car...

13h ago

Go to Apply

Accounts Receivable Clerk

Martin Brothers Distributing • Cedar Falls, IA • 1d ago

Finance, Accounting & Banking

For over 80 years, Martin Bros. has been proud to be the family-owned foodservice and supply solution for restaurants, healthcare facilities, schools and convenience stores throughout the upper Midwest. And we continue t...

1d ago

Go to Apply

Warehouse Janitorial Cleaner

ABM Industries • Waverly, IA • 2d ago

Manufacturing & Warehouse

Overview We are looking for a reliable and experienced Janitorial Cleaner to perform a variety of cleaning duties to ensure a clean, safe, and orderly environment across assigned facilities. This role plays a critical pa...

2d ago

Go to Apply

Walmart Retail Specialist

Acosta Group • Waverly, IA • 2d ago

Retail & Hospitality

Walmart Retail Specialist General Information Company: PRE-US Location: WAVERLY, Iowa, 50677 Ref #: 36508 Pay Rate: $ 16.00 Experience/skills and/or location may influence position wage rate Function: Merchandising Emplo...

2d ago

Go to Apply

Security Officer - Manufacturing - Patrol Driver

Allied Universal • Waterloo, IA • 3d ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

3d ago

Go to Apply

Security Officer - Industrial Plant Patrol

Allied Universal • Waterloo, IA • 3d ago

Legal & Paralegal

3d ago

Go to Apply

14 & 15 yr old - Crew Member

McDonald's • Waterloo, IA • 3d ago

Retail & Hospitality

14 & 15 yr OLD - CREW TEAM MEMBER - You don't want to work just any place, and you don't want to work just any time. Maybe it's weekdays after school. Maybe it's weekends. Whatever it is, you want to be challenged. A...

3d ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • Waterloo, IA • 3d ago

Management & Administrative

Job Description The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.