Customer Service Associate

Walgreens • Framingham, MA • 5h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1750955BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 15 SCHOOL ST,FRAMINGHAM,MA,01701

Full District Office Address: 15 SCHOOL ST,FRAMINGHAM,MA,01701-07707-01855-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 01855-FRAMINGHAM MA

Pay Type: Hourly

Start Rate: 16

Max Rate: 18

Similar Jobs

Sales Consultant

Sysco • Boston, MA • 52min ago

Management & Administrative

Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Freshpoint's World Class Sales Team and explore all the benefits and perks. Why y...

52min ago

Go to Apply

Instructional Program Coordinator - Fire Officer

State of Massachusetts • Stow, MA • 1h ago

Management & Administrative

The Department of Fire Services (DFS) is recruiting to fill the position ofFire OfficerInstructional Program Coordinator. This is a part-time, contract position with no benefits In order to be considered for this positio...

1h ago

Go to Apply

Chief of Investigations and Enforcement

State of Massachusetts • Worcester, MA • 1h ago

Management & Administrative

I. PURPOSE OF THE JOB Under the direction of the Executive Director, the Chief of Investigation and Enforcement (CIE) is a member of the Cannabis Control Commission's senior management team. The CIE oversees the Investig...

1h ago

Go to Apply

Customer Service Representative

Highmark Health • Boston, MA • 5h ago

Management & Administrative

Company : Highmark Inc. Job Description : JOB SUMMARY This job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained throu...

5h ago

Go to Apply

Customer Service Manager

Robert Half • Medford, MA • 5h ago

Management & Administrative

Description We are looking for an experienced Customer Service Manager to join our team in Medford, Massachusetts. In this contract position, you will oversee customer service operations, ensuring efficiency and satisfac...

5h ago

Go to Apply

Temporary Administrative Assistant - The Winston Center, Carroll School of Management

Boston College • Chestnut Hill, MA • 6h ago

Management & Administrative

Boston College Introduction Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,654 full-time undergraduates and 5,072 graduate and professional...

6h ago

Go to Apply

Senior Administrative Assistant

The MITRE Corporation • Bedford, MA • 6h ago

Management & Administrative

Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges-and we're committed to the long-t...

6h ago

Go to Apply

Administrative Assistant X2

Robert Half • Cambridge, MA • 6h ago

Management & Administrative

Description We are looking for two experienced Administrative Assistants to join our team in Cambridge, Massachusetts. In this long-term contract position, you will play a key role in supporting administrative processes...

6h ago

Go to Apply

DIVISION CHIEF

State of Massachusetts • Boston, MA • 6h ago

Management & Administrative

/ Attention applicants: Do not apply for this position via the MassCareers website. Your application will not be received. // / To apply, follow the link belowto the Attorney General's Office direct application page. www...

6h ago

Go to Apply

HR Manager

Vishay • Attleboro, MA • 7h ago

Management & Administrative

HR Manager Attleboro, MA, United States of America | Warwick, RI, United States of America | HR Job Description We are seeking great talent to help us build The DNA of tech.® Vishay manufactures one of the world's larges...

7h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.