Client Service Liaison - South Holland, IL

Gareda Home Care Services • Calumet City, IL • 3h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13254597

Job Description {#jobDescriptionHeading translate=""}

Overview\ \

Client Service Liaison / Personal Care Services

Location: South Holland, IL

Position: Client Service Liaison

Job ID:

Position Type: Part-time

Remote/Virtual Position:Yes (Must reside locally)

Coverage Area:

**Find Your Passion and Purpose as a Client Service Liaison in Personal CareServices

Salary: \$ 22.00

Schedule:**Saturday- Sunday; 8:00am - 8:00pm

\Training will be held in-person at the South Holland Office\

What You Need to Know\ \

Reimagine Your Career in Personal Care Services

Caring for others is more than what you do its who you are. At AccentCare, youll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. Youll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.

Were proud to be named one ofAmericas Greatest Workplaces 2025by Newsweek a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care were building together.

Be the Best Client Service Liaison You Can Be

If you meet these qualifications, we would love to meet you:

Previous home health care or home care experience highly desirable

High School or GED required

one year or more of Scheduling experience

Responsibilities:

As a Client Service Liaison you will:

Ensures all clients receive care as scheduled and authorized, manage

the communication to clients and caregivers regarding schedule and service changes and ensures documentation notes are completed and properly entered into the EMR.

Responsible for initiating contact with new clients upon

notification from the Intake Department.Answer and triage telephone calls coming into the staffing department.Monitor the EMR system and complete daily attendance verification

Prepare, monitor, and distribute open case/client coverage report

for the Client Service Staffers and Supervisors

Communicate scheduling and/or service changes to clients, payors and

caregivers as needed

Enter coordination notes into the EMR to ensure appropriate

documentation occurs.Perform customer service calls.Assist Staffers and Client Service Supervisors as needed.Assists with overflow coverage

Responsible for status, scheduling and/or demographic related

changes in EMR.Review and respond to the staffing email and voicemail systems to resolve caregiver issues.Perform on-call duties as needed

Our Investment in You

Caring for others starts with caring for you. Were committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being.

Our benefits include:

Medical, dental and vision coverage

Paid time off and paid holidays

Professional development opportunities

Company-matching 401(k)

Flexible spending and health savings accounts

Wellness offerings such as an employee assistance program, pet

insurance and access to Calm, a meditation, sleep and relaxation app

Programs to celebrate achievements, milestones and fellow employees

Company store credit for your first AccentCare-branded scrubs for

patient-facing employees

And more!

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