Inside Sales Associate (ISA)

Kramer • United States, United States • 9h ago

Who We Are

Kramer is a global leader and pioneer in the audio-visual industry, delivering innovative, reliable, and award-winning hardware, software, and cloud-based solutions. Our technologies power creativity, collaboration, and engagement, amplifying human potential. Trusted by enterprise companies, schools, universities, governments, and military end-users, Kramer operates in over 100 countries across six continents. From AV signal management to advanced cloud-based communication, collaboration, and control solutions, we create AV experiences that are more engaging, inclusive, and connected than ever before.

About the Role

We are looking for a motivated and talented Inside Sales Associate (Internal Business Development Manager) to join our Americas Sales team. This remote, inside sales role is an individual contributor position focused on managing the inside sales process, prospecting new leads, converting qualified leads, and supporting named direct and indirect accounts. This is not a field sales role.

The ideal candidate brings energy, spirit, strong interpersonal skills, and an aptitude for maximizing call time while delivering an excellent customer experience.

This position is fully remote, and candidates may be based anywhere in the United States or Latin America, offering flexibility for the right candidate.

Key Responsibilities

Source new sales opportunities through inbound lead follow-up, outbound calls, and emails, qualifying leads for existing accounts.

Manage named direct and indirect accounts by building relationships, creating brand awareness, requesting referrals, and offering educational opportunities.

Communicate proactively with customers to understand their needs and requirements.

Route qualified opportunities to the appropriate sales manager, ensuring a smooth and cohesive sales process.

Regularly close sales to achieve annual quotas.

Assist with sales support tasks, including preparing presentations and proposals.

Requirements

Associate's degree required; bachelor's degree preferred.

Minimum of 2 years' experience in a similar role; experience in Pro AV or IT industry highly preferred.

Strong interpersonal, organizational, and people skills, with excellent attention to detail.

Ability to prioritize multiple high-priority tasks and navigate stressful situations.

Aptitude for maximizing call time and personalizing follow-up communications.

Comfortable working remotely from a home office.

Kramer

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