Summary The Management and Program Analyst position is located at Audie L. Murphy VAMC in San Antonio, Texas within Engineering Service. Incumbent provides a broad range of activities surrounding support to Engineering Services by analyzing, evaluating, advising on and/or coordinating health care delivery systems and operations, as well as to assess the productivity, effectiveness and efficiency of engineering specific program activities and operations. Responsibilities Incumbent has an in-depth knowledge of agency programs and activities; agency missions, policies, and objectives; management principles and processes; and the analytical and evaluative methods and techniques for assessing program development or execution, and improving organizational effectiveness and efficiency. Primary point of contact within the Engineering Service on Vista menu packages and vista keys. Works with the Information Security Officers (ISO) and Office of Information Technology (OIT) staff in developing/revision menus and developing templates. Ensures timely, appropriate, adequate data is utilized, assessed, and evaluated based on thorough understanding of objectives and functions of clinical and administrative applications and their relationship to medical center operations. Works closely with other hospital staff (ADPAC's, service chiefs, physicians, nurses, administrative personnel, etc.) to implement integrated packages, resolve conflict, and ensure continuous operational flow of the service. Monitors and assigns assignments for all staff to ensure compliance and appropriateness, and resolves conflicts. Recommends training as needed, as determined by mission, performance measures, or as requested by senior leadership. Is the primary liaison between Engineering and Education Service. Assists with the accumulating, preparing, and interpreting data for various reports. Edit or create space allocation information into the Engineering VistA Space File, using established nomenclature or creating new entries for space and/or barcodes as needed for all STXVHCS. Administrative responsibilities include monitoring of service specific Performance Measures, assisting in identifying engineering personnel needs, and providing data for Service Strategic Business Planning for Section Chiefs. Performs system tests and validation processes to ensure that the data sources are accurate and reliable and prepares recommendations for changes if necessary. Function as the Service Systems Redesign and Performance Measurement Manager. Serves to provide analysis of resource management authorized FTE, premium pay i.e. overtime, budget i.e. fund control points, to ensure that resources are utilized efficiently and effectively within authorized ceilings, guidelines, and performance metrics. The incumbent monitors resource needs throughout the fiscal year and notifies leadership of projected needs and/or shortcomings. Must identify workload trends and perform statistical analyses to determine resource needs and projections to accurately compile analyze and prepare management reports such as the Labor Mapping for resource justification, needs assessments, utilization management, fiscal, and data validation purposes. Assists service leadership in such duties as updating policy and procedure manuals, collecting statistical data, maintenance of workload records, assisting Engineering Sections with their reporting needs (i.e. Biomedical EBERS report), and other related duties. Work Schedule: Monday-Friday, 8-4:30p.m. Telework: Ad-hoc and as determined by the Agency. Virtual: This is not a virtual position. Position Description/PD#: Management and Program Analyst/PD671-3797-O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/03/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Ability to gather and interpret and analyze data, workload, performance, and financial information using various sources; Knowledge of the full spectrum of health care management, health care services and the processes to deliver these services; plan, schedule, and conduct projects and studies to evaluate and recommend ways to improve the effectiveness and efficiency of work operations; Ability to use sound management tools and techniques (flowcharts, decision trees, regression assessments, demographic analyses, forecasting techniques, needs assessments, systems redesign, feasibility studies, return on investment analysis, information systems) and to conduct analytical studies emphasis in Engineering Service. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. (TRANSCRIPT REQUIRED) OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond graduate education. (TRANSCRIPT REQUIRED) Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: If your school has changed names, or is no longer in existence, you must provide this information in your application. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
