Quality Supervisor

Actalent • Minneapolis, MN • 23h ago

Job Description:

The Quality Supervisor plays a crucial role in leading quality technician and programming teams to ensure compliance with ISO, FDA regulations, and customer requirements. This position drives continuous improvement, oversees quality system activities, and serves as a key liaison between production, customers, and the Director of Quality. The role involves ensuring effective execution of validations, CAPAs, complaints, and change controls while fostering a culture of accountability and excellence.

Responsibilities:

Supervise and mentor QA Technicians and Quality Programmers to align with quality objectives and support professional development.

Provide mentorship and guidance to the QA Supervisor.

Allocate resources and prioritize tasks to meet quality and production goals, ensuring timely execution of validations, investigations, and documentation.

Act as the primary quality contact for escalated customer complaints, SCARs, and change requests, leading structured problem-solving efforts.

Collaborate with cross-functional teams (Engineering, Production, Supply Chain) to resolve quality issues and implement improvements.

Ensure compliance with ISO, FDA, and customer-specific requirements across all quality activities.

Oversee creation and maintenance of quality documentation including inspection plans, work instructions, and validation protocols.

Lead internal and external audits, ensuring timely closure of findings and robust corrective actions.

Monitor and report on quality KPIs, including NCRs, CAPAs, validation status, and audit results.

Drive continuous improvement initiatives using LEAN and Six Sigma principles.

Support deployment and optimization of quality tools and software.

Promote a strong HSE culture by modeling safe behaviors and ensuring team adherence to safety protocols.

Participate in risk assessments, incident investigations, and HSE improvement initiatives.

Contribute to employee training and development within the quality team.

Perform other duties as assigned by the Director of Quality.

Essential Skills:

Blueprint reading at the GD&T level.

Leadership or supervisor oversight with at least 2 years in a leadership role.

Experience in manufacturing quality plans, quality control, and medical device industry.

Experience with process capability, GR&R, PFMEA, and SPC studies.

Experience working in an ISO environment.

Proficient PC skills in a Windows environment.

Effective written and verbal communication skills.

Strong interpersonal and teamwork skills.

Experience in internal/external and supplier audits.

Additional Skills & Qualifications:

Bachelor's degree in manufacturing engineering or related field (or equivalent experience).

Minimum 5 years of experience in quality roles.

Experience in a precision machine shop environment.

Experience optimizing processes for cost reductions.

LEAN / Six Sigma training and demonstrated application.

Experience with structured problem-solving methods.

Experience using an ERP system.

Job Type & Location

This is a Permanent position based out of Minneapolis, MN.

Pay and Benefits

The pay range for this position is $80000.00 - $95000.00/yr.

Competitive Benefits Include: - Medical, dental, vision, life insurance, paid time off and 401K. - Tuition reimbursement to support your development; floating holidays that you take for days that are important to you.

Workplace Type

This is a fully onsite position in Minneapolis,MN.

Application Deadline

This position is anticipated to close on Feb 14, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

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