Customer Service Technician

Brightspeed • Markesan, WI • 13h ago

JOB REQUIREMENTS: Company Description At Brightspeed, we are reimagining
how people live, work, play and connect by providing fast, reliable
internet connections and an awesome customer experience in twenty states
throughout the Midwest and South. Backed by funds managed by Apollo
Global Management,our vision is to accelerate the upgrade of copper to
fiber optic technologies, bringing faster and more reliable internet
service to many rural markets traditionally underserved by broadband
providers, while delivering best-in-class customer experience. Be a part
of the team that will make this vision a reality....designing and
building a world class fiber network and creating a customer experience
second to none. Check us out on the web! Job Description Brightspeed is
looking for a Customer Service Technician to join our team! As a
Customer Service Technician, you will be performing installation,
maintenance and troubleshooting of high-speed internet, video and voice
networks including associated wiring and equipment. You will also be
maintaining and repairing outside plant facilities within assigned
geographic service areas. In this important roleyou may be required to
work varying shifts that include mandatory overtime, weekends, and
holidays. As a Customer Service Technician your responsibilities will
include: Installing, maintaining, and troubleshooting of high-speed
internet, video and voice networks including associated wiring and
equipment Performing maintenance and repair on outside plant facilities
Climbing poles, using a shovel and pick to dig up and bury cable,
working in utility access holes or controlled environmental vaults
(CEV), and locating buried telephone cables Observing all safety rules
and regulations Assisting other technical personnel in the performance
of their duties when requested Actively supporting sales and marketing
related activities Directing customer facing work and sales
referralsQualifications WHAT IT TAKES TO CATCH OUR EYE: High School
diploma or equivalent experience Ability to distinguish colors on
facilities Ability to handle 28 footextension ladders (up to 75 lbs.
routine work) and utility access hole covers (up to 150 lbs.) Ability to
successfully complete service tech boot camp training, POTS/DSL
installation/repair, cable splicing/maintenance, basic transmissions,
air pressure, and HSI installations (self and full) Basic computer
skills including MS Office applications Ability to work in confined
spaces (e.g. attics, crawl spaces, utility... For full info follow
application link. Brightspeed is an Equal Opportunity Employer. All
qualified applicants, regardless of race, color, religion, sex, sexual
orientation, gender identity and/or expression,
marital/partnership/civil union status, family or parental status,
national origin, disability, military/veteran status, or any other
factor, are encouraged to apply and will receive equal consideration
based on merit, qualifications, and business need. ***
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/3E07176831664AB1

Similar Jobs

Manager Software Engineering

ALLIANCE LAUNDRY SYSTEMS LLC • Ripon, WI • 1d ago

Management & Administrative

JOB REQUIREMENTS: Alliance Laundry System LLC Manager Software Engineering US-WI-Ripon Job ID: 2026-11155 Type: Full-Time # of Openings: 1 Category: Information Technology Alliance Laundry Systems Overview The Manager -...

1d ago

Go to Apply

Customer Service Technician

Brightspeed • Randolph, WI • 1d ago

Management & Administrative

1d ago

Go to Apply

Manager Customer Operations - WPL

ALLIANT ENERGY CORP • Beaver Dam, WI • 3d ago

Management & Administrative

JOB REQUIREMENTS: Duties and Responsibilties of Job: Bring YOUR energy to Alliant Energy! At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the m...

3d ago

Go to Apply

Manager Customer Operations - WPL

Alliant Energy • Beaver Dam, WI • 6d ago

Management & Administrative

Bring YOUR energy to Alliant Energy! At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next...

6d ago

Go to Apply

Critical Operations Manager

Meta • Beaver Dam, WI • 1w ago

Management & Administrative

Summary: Meta is seeking a Critical Operations Manager to join our Data Center Operations team. Our data centers serve as the foundation upon which our software operates to meet the demands of our customers. The Critical...

1w ago

Go to Apply

Wireless Sales Manager - W1776/W1012

OSL Retail Services • Beaver Dam, WI • 2w ago

Management & Administrative

Overview Wireless Manager Are you a dynamic leader with a passion for technology and a track record of driving sales excellence? Welcome to OSL, a vibrant leader in outsourced sales services, proudly partnering with Walm...

2w ago

Go to Apply

Sales Manager Nature Safe

DARLING INTERNATIONAL INC • Berlin, WI • 2w ago

Management & Administrative

JOB REQUIREMENTS: Job Summary The Nature Safe Regional Sales Manager\'s primary responsibility is to develop and manage Nature Safe markets as assigned. Essential Duties/Responsibilities Nothing in this job description r...

2w ago

Go to Apply

(USA) Manager II, Quality Engineer - Supply Chain

Walmart • Beaver Dam, WI • 3w ago

Management & Administrative

Position Summary... What you'll do... Promotes and supports company policies initiatives procedures mission values and standards of ethics and integrity Leads Process Improvement tools and methods for example 5S root cau...

3w ago

Go to Apply

(USA) Manager II, Quality Engineer - Supply Chain

Walmart • Beaver Dam, WI • 3w ago

Management & Administrative

3w ago

Go to Apply

Direct Sourcing Manager

ALLIANCE LAUNDRY SYSTEMS LLC • Ripon, WI • 3w ago

Management & Administrative

JOB REQUIREMENTS: Alliance Laundry System LLC Direct Sourcing Manager US-WI-Ripon Job ID: 2025-10938 Type: Full-Time # of Openings: 1 Category: Procurement Alliance Laundry Systems Responsibilities Primary duties: Leadin...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.