Account Specialist

Robert Half • San Diego, CA • 1d ago

Description

Our client, an innovative leader in the biotech sector, is seeking an organized and driven Account Specialist to join their team. This position plays a vital role in managing client accounts, supporting business operations, and ensuring exceptional service delivery in a cutting-edge environment.

Key Responsibilities:

Serve as the primary point of contact for assigned client accounts, addressing inquiries and resolving issues promptly.

Maintain accurate records in CRM and related systems, processing orders, billing, and account changes.

Coordinate with internal teams (sales, finance, R& D) to ensure seamless account management and satisfaction.

Track order fulfillment and delivery timelines, providing clients with updates as needed.

Prepare and analyze account reports, identifying areas for upselling, cross-selling, and process improvement.

Support new client onboarding and training.

Assist sales and finance teams with contract renewals and billing inquiries.

Requirements

Bachelor's degree or equivalent experience in business, life sciences, or a related field.

2+ years of client account management, customer service, or operations experience, ideally within the biotech, pharmaceutical, or life science industries.

Strong written and verbal communication skills.

Proficiency with CRM software and Microsoft Office Suite.

Superior organizational skills and attention to detail.

Ability to work collaboratively and thrive in a fast-paced, evolving environment.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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