Description
Position Summary
Responsible for the leadership and direction of warehouse operations including Production/Operations, Safety, Continuous Improvement, Superior Quality, Customer Fulfillment, and Cost Containment. The Operations Manager is also responsible for developing a working atmosphere for all employees that is safe, comfortable, and conducive to personal growth and development while sustaining an atmosphere of positive morale.
Essential Duties and Responsibilities
Effective Leadership, Safety Compliance, Production Efficiency, Process/Continuous Improvement, Customer Service, Inventory Integrity & Accuracy, OSHA & EPA Compliance, Cost Containment/Improvement, Effective Equipment/Resource Utilization.
Leadership
Overall Responsibility for warehouse operations including but not limited to Safety, Housekeeping. 5S, Lean, On Time Customer Delivery, Production Efficiency and Effectivity, Cost Control, Inventory Accuracy, Shipping, Receiving, Employee Development, and Compliance.
Provide effective leadership to all direct and indirect reports to create/maintain an efficient, cost-effective organization while creating a safe and enjoyable work environment.
Responsible for the hiring and performance review for all warehouse personnel in conjunction with Human Resources.
Develop and implement quantitative goals and objectives for all direct and indirect reports that will support Operations, UPM, and ONI Key Strategic Objectives.
Through annual performance reviews, identify and implement personal development/training plans for direct and indirect reports.
Responsible for the training and development of all direct and indirect employees related to unacceptable performance, behavior, and personal career development goals.
HS&E/Compliance:
Create and maintain a culture of Safety Awareness while enforcing company safety policies and procedures through total accountability at every level of the organization. Responsible for ensuring the warehouse is maintained in a safe/accident-free environment, ensuring full use of required PPE for all employees and visitors. Ensure monthly safety inspections are completed on time and unsafe conditions are corrected. Ensure full employee participation in all safety training and safety meetings.
Accountability for all aspects of OSHA & EPA compliance related to warehouse operations.
Productivity/Metrics/Operations
Ensure daily production/shipment schedules are executed and achieved in an efficient manner.
Actively track daily, weekly, monthly, quarterly, and yearly KPI/Metrics and develop/implement actions to address performance gaps.
Leverages continuous improvement methods to enhance labor productivity and process accuracy while maintaining a clean and safe work environment. Champions lean activities through warehouse locations including but not limited to GEMBA, 5S, Kaizan, etc.
Ensure process in place to stock/replenish warehouse with needed operational and safety supplies Works closely with Sales and production planning to ensure customer orders are processed and shipped on time while achieving compliance with customer requirements.
Understand equipment utilization and effective plan to ensure maximum utilization.
Ensuring all preventative maintenance and inspections are performed timely on a consistent basis on all equipment
Maintain and publish equipment lead times daily for sales to properly commit deliveries to our customers.
Proactively identify capacity constraints/bottleneck areas when schedules will not be met.
Responsible for warehouse cost control by actively developing and tracking cost and cost savings/avoidance projects achieving year-over-year cost reductions related to operational expenses.
Inventory
Inventory: Ensure daily cycle counts are completed, Responsible for inventory accuracy in regard to heat lot traceability, quantity counts, and location accuracy.
Maintain Inventory Integrity
Maintain control of all scrap ensuring accuracy of scrap inventory and compliance to scrap disposition policy.
Quality
Fully support and enforce compliance with all ISO requirements.
Ensure all products/shipments are packaged appropriately for damage-free delivery and to customer specifications.
Conform to company Quality Policy, Ethics Guidelines, Safety and Environmental Policies, and Policies and Procedures in which we run the business.
Responsible for 100% compliance to internal and customer quality requirements at all levels of warehouse operations including but not limited to specification compliance, dimensional compliance, heat code traceability, export compliance, packaging etc.
All other duties as assigned.
Supervisory Responsibilities
Direct/Indirect reports might vary by location. Generally, this job will oversee the following: Warehouse Supervisors (if applicable), Maintenance Supervisors (if applicable), Warehouse Associates/Employees (Operators/Shipping/Receiving/Maintenance)
Indirect Reports: If Supervisor Level Exist - Warehouse Operators/Shipping & Receiving/Maintenance
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and/or Experience
Bachelor's degree in a related field.
Lean/Six Sigma Greenbelt Certified Required (or a path of certification identified)
A minimum of 10 years proven effective leadership skills
A minimum of 5 years of manufacturing/distribution/warehouse experience
Proficient use of Microsoft Office software and Employer Resource Planning tools
Familiar with office and warehouse environments
Language Skills
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents in English. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Certificates, Licenses, Registrations
Fork Truck Training, Safety Training, Fire Extinguisher Training, and area-specific training.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The position requires the use of a computer for several hours at a time. The employee must occasionally lift and/or move up to 50 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock, and vibration. The noise level in the work environment is usually loud.
Ethics/Compliance/Safety
Maintain a working environment that embodies the UPM and ONI Code of Conduct and Ethics policy.
Actively contributes to the achievement of the Company's goals for safety, security, compliance to company policies and procedures, OSHA Compliance, EPA Compliance, and Housekeeping 5S/Lean Culture.
Full Compliance to all Safety Policies and Procedures while promoting a culture of safety awareness
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
