Operations Manager

CVS Health • Herndon, VA • 5h ago

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$20.00 - $34.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 03/28/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

Similar Jobs

Part Sales Manager - Full Time

AutoZone, Inc. • Damascus, MD • 10min ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

10min ago

Go to Apply

Call Center Representative

Latitude Inc • Rockville, MD • 12min ago

Management & Administrative

A well-established organization is seeking a Contact Center Representative to join its high-performing member services team. In this role, you’ll be the first point of contact for participants, spouses, attorneys, and re...

12min ago

Go to Apply

Configuration Manager

Latitude Inc • Bethesda, MD • 12min ago

Management & Administrative

The successful candidate will play a critical role in maintaining the integrity, reliability, and performance of critical systems, utilizing tools such as Azure DevOps to streamline processes and ensure compliance with o...

12min ago

Go to Apply

Event Sales Manager

Hyatt • Washington, DC • 14min ago

Management & Administrative

Description: Join us for this incredible opportunity to be part of our Sales and Events team as our Events Manager at Park Hyatt Washington! Not only will you be a part of an elite luxury service team, but you will get t...

14min ago

Go to Apply

Sr. ProServe Sales Manager , NAMER Rtl/Cpg/Manu

Amazon • Arlington, VA • 19min ago

Management & Administrative

Description Application deadline: Feb 2, 2026 At AWS, we are looking for a Professional Services Sales Leader with a successful record of leading Retail, CPG, or Manufacturing customers through a variety of transformativ...

19min ago

Go to Apply

Wireless Sales Manager - W2038/W2233/W2756 - BILINGUAL

OSL Retail Services • Sterling, VA • 24min ago

Management & Administrative

Overview Wireless Manager Are you a dynamic leader with a passion for technology and a track record of driving sales excellence? Welcome to OSL, a vibrant leader in outsourced sales services, proudly partnering with Walm...

24min ago

Go to Apply

Account Manager

Comscore • Washington, DC • 4h ago

Management & Administrative

Job Title: Account Manager Location: New York Metro Highly Preferred About the Role: We are continuously building a pipeline of strong Client Success talent to support our growing client base. In this opportunity, you wi...

4h ago

Go to Apply

Account Manager I

Renaissance • Washington, DC • 4h ago

Management & Administrative

About Renaissance When you join Renaissance®, you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allow...

4h ago

Go to Apply

Account Manager Sr. - Remote

Prime Therapeutics • Washington, DC • 4h ago

Management & Administrative

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy...

4h ago

Go to Apply

Senior Marketing Manager - Deposits

TD Bank • Washington, DC • 4h ago

Management & Administrative

Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $115,440 - $186,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opport...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.