Senior Operations Manager

SP+ • Kent, WA • 16h ago

Senior Operations Manager Requisition ID 2026-56013 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Location US-WA-TUKWILA Location Name 0004H - NORTH WEST II REGION - S. CHRISTENSEN Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Address 2 10710 E MARGINAL WAY S Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : City TUKWILA Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : State/Province WA Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Postal Code 98168-1930 JobLocation_Header TUKWILA WA United States Position Type (Portal Searching) Full-Time Category (Portal Searching) Parking Operations Management Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out." We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities The Senior Facility Manager manages the operation through effective leadership, developing client relationships and superior customer service, human resource management and budget management. Additionally, the Senior Facility Manager leads an effective operation by ensuring all employees perform their job functions to the SP+ standards of operational excellence. This includes: Delivering premier customer service to our clients. Hiring ideal frontline employees and providing them with the appropriate training and tools to succeed. Maximizing profitability through revenue development, facility marketing, cash control procedures and expense reviews. If you're someone who thrives in an environment where you will be challenged with a broad range of simultaneous duties, this might just be the right opportunity for you! Revenue Reporting and Budget Management Ensure that proper parking, security and cash control procedures are followed by all employees, and participate in audits as necessary. Prepare daily bank deposits and ensure all cash receipts are deposited daily into the facility's bank account. Monitor office audits and cashier reports to maintain vigilance over possible employee theft and/or inefficiencies. Manage the operation's budget and make recommendations to reach or exceed budget if unforeseen circumstances arise. Identify all procurement and vendor service needs of the location. Perform general accounting duties such as accounts payable, payroll and petty cash. Workforce Management Identify proper staffing levels, hire, develop and train a team of employees to deliver superior customer service and perform daily job functions. Employees include attendants, cashiers, bookkeepers, and maintenance personnel. Supervise employee performance to ensure all duties are completed to the highest

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