Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00055571
You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section
Applications must be filed athttps://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00051992Please note that this job posting can be closed without notice and earlier than the closing date indicated in the posting if a suitable candidate is found. We encourage applicants to submit and complete the application promptly. Are you ready to grow, make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptrollerand#8217;s Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more! The Comptrollerand#8217;s office serves virtually every citizen in the state. As Texasand#8217; chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service.Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.Clickhereto see an inside look at the Texas Comptrollerand#8217;s office! About The DivisionThe Account Maintenance Division primarily is responsible for establishing and maintaining accurate taxpayer account information. As part of these responsibilities, the division processes applications, establishes accounts; issues permits, licenses, decals and cigarette stamps; and resolves taxpayer report processing issues. General descriptionThe Comptrollerand#8217;s office is seeking Accounts Examiner III positions in the Account Maintenance Division. This role performs journey level accounts examination work.In the Sales Setups Maintenance Section: Examines records, tax reports, and documentation submitted by taxpayers and their representatives. Responds to inquiries both verbally and in writing. Maintains current working knowledge of tax statutes, rules and regulations related to Sales tax.In the Franchise Correspondence Credits Section: Researches, analyzes and processes franchise tax accounts. Maintains current working knowledge of franchise tax reinstatements, terminations, mergers, certificates of account status, privilege periods, charters, certificates of authority and determining nexus. Performs in a team-oriented environment subject to tight deadlines.In the Electronic Reporting Development Section: Researches, analyzes and processes electronic transmissions of tax reports and payment information. Provides customers with technical support over the phone and through email. Examines taxpayer accounts to determine if proper transactions are entered into the tax processing system(s) and documents actions.Apply today and help the Comptroller's office keep the Texas economy strong.Work HoursAgency standard work hours are Monday through Friday from 8am to 5pm, 40 hours per week with occasional evening and weekend hours. Hours are subject to change based upon business need or division determination.This position may be eligible for a flexible/hybrid work schedule if certain conditions are met; working arrangements may change at any time as business necessitates.
Qualifications: Minimum Qualificationsand#183; Graduation from an accredited college or university with an associateand#8217; s degree.Preferred Qualificationsand#183; Graduation from an accredited college or university with a bachelorand#8217;s degree in accounting, finance or business-related fields.and#183; Experience in accounting, finance or business dealing with analytical/problem-solving issues.and#183; Experience with tax processing systems including ITS, TPR and AWM.and#183; Experience with Secretary of State and Texas Workforce Commission inquiry.and#183; Experience with OnBase.and#183; Experience with Franchise tax statutes and reporting requirements.and#183; Experience with Franchise tax processing system..SubstitutionsOne (1) additional year of work experience in an accounting, finance or business dealing with analytical/problem solving issues may substitute for 30 semester hours of educational requirement with a maximum of 120 semester hours(four years). In this role you willSales Setups Maintenance SectionProcesses taxpayer change requests for sales tax via Integrated Tax System (ITS) and OnBase.and#183; Researches and processes sales tax priority mail and makes corrections to the taxpayerand#8217;s account.and#183; Researches and makes file maintenance corrections to the taxpayerand#8217;s account.and#183; Analyzes and processes original and/or amended sales tax returns.and#183; Reviews assignments, prioritizes workload and follows section policies and procedures.and#183; Prepares documentation to justify actions and monitors accounts for completion of subsequent actions.Processes applications and reports for Sales and Use tax.and#183; Performs research on taxpayer accounts, analyzing for proper disposition.and#183; Resolves reporting problems and file maintenance changes using information provided by taxpayers to correct or update their account data.and#183; Performs file maintenance on tax permits and issues new permits.and#183; Interprets related tax statutes, rules, and regulations to determine liability and taxability.and#183; Ensures proper transactions are entered either online or via data entry in the tax processing system(s) and properly documents actions.and#183; Informs supervisor of problems or errors and recommends actions for resolution.and#183; Identifies and informs personnel of work status, changes or problems that affect the section or others. and#183; Analyzes information and determines action to be taken on assignments.and#183; Participates in special projects/assignments as assigned. Provides information verbally and in writing when communicating with other division personnel, coworkers, management, and agency customers.Informs supervisor of the status and progress of activities and workload inventories.
Informs supervisor of problems or errors and recommends appropriate actions for resolution.
Identifies and informs appropriate personnel of work status, changes or problems that affect the section or others.
Makes recommendations for procedure changes.
Identifies system problems and conducts testing.
Learns and applies knowledge to progressively more critical and complex situations.Responds to questions from taxpayers, tax practitioners and agency personnel via telephone and in writing. Reviews assignments, prioritizes workload and follows all section policies and procedures to ensure established turnaround times and deadlines are met. Performs other duties as assigned.Franchise Correspondence Credits SectionDetermines if a corporation is in good standing and issues a certificate of account status. Examine, edit and update taxpayer accounts using information provided by taxpayers for changes to their account data. Identifies processing problems/errors and immediately notifies supervisor. Responds to questions from taxpayers, tax practitioners and agency personnel via telephone and in writing. Reviews assignments, prioritizes workload and follows all section policies and procedures to ensure established turnaround times or that deadlines are met. Prepares documentatio
