Supply Chain Planning Supervisor
Requisition ID:
70690
Date:
Jan 27, 2026
Location:
Williamsport, PA, US
Department:
Operations
Description:
At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
This is an onsite position requiring the team member to be onsite 5 days a week. No relocation is provided for this opportunity.
Job Summary
This role will actively support the short and long-term supply planning activities for your assigned focus suppliers and respective materials or services purchased. Plan and schedule all customer orders through the manufacturing areas in order to maximize resources and capacity to meet the customers demand on time. Supervise planning specialist and plant purchasing function. Monitor all inventory levels and maintain within established guidelines. Establish and maintain data integrity in West systems. Constantly evaluate and seek ways to improve the effectiveness of the above functions.
Essential Duties and Responsibilities
Direct supervision of all planning specialists within your assigned value streams.
Ensure adequate training and performance is satisfactory for the requirements of the job.
Enforce and maintain all procedures and work instructions within your department.
Plan, schedule and promise all customer orders or order changes daily.
Regularly communicate with Customer Success on pertinent information on the status of customer orders and general information questions in reference to lead times, capacity, etc.
Interface with customers and suppliers as assigned in your value stream to coordinate needs.
Prepare and review the daily activity plan with all departments, coordinate prioritization of activities to meet promised delivery dates, and ensure timely communication of changes to the plan.
Maintain data integrity in SAP and Intouch systems.
Prepare, maintain and release production orders daily and close out monthly.
Prepare, maintain, and communicate production schedules.
Coordinate raw material purchasing and production plans with planning team to ensure requirements are met, expedited, or postponed as needed to meet targets and ensure uninterrupted operations.
Review late order report weekly and monthly.
Review and maintain all inventory stocking and min/max programs.
Participate in cost and process improvement project teams. Assist in preparation of operation forecast review.
Review raw material expiration report monthly.
Responsible for the performance of assigned direct reports; define performance and development objectives, conduct performance evaluations, assess workloads and assign tasks, provide support, expertise, and coaching.
Other duties as assigned.
Additional Responsibilities
Education
Education: Bachelor's degree in supply chain related concentrations.
Work Experience
Experience: 5+ years of job-related experience in supply chain.
Experience: 3-5 years of experience in a manufacturing environment, including supervisory experience
Sound knowledge of MS Office and SAP (MM/SD module) required
Preferred Knowledge, Skills and Abilities
Must be familiar with computers and various software programs such as Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Master Control, and SAP.
Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read & write, speak in front of groups, express & exchange ideas, understand direction and adhere to procedures at all levels of the organization. Work well with others in a variety of situations.
Ability to work independently and make sound judgements.
Organizational skills will enable planning, prioritization & achievement of goals especially of importance for the successful execution of related activities.
Must be able to multi-task, work under time constraints, problem solve, and prioritize.
High level understanding of:
standard inventory management practices
standard shipping and export documentation
warehouse operation and management
Experience developing master production scheduled and resources plans.
Support and contribute to Lean Sigma programs and activities towards delivery of the set target
Able to comply with the company's safety policy at all times
Able to comply with the company's quality policy at all times.
License and Certifications
Manufacturing\Lean Six Sigma Certification-IASSC Lean, Agile or Six Sigma preferred
Program and Project Management\Certified Project Management Professional (PMP)-PMI preferred
Travel Requirements
5%: Up to 13 business days per year
Physical Requirements
Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Additional Requirements
Strong analytical, excel, report development skills and business acumen.
Ability to assess opportunities in the business and apply supply chain related solutions.
Broad perspective ability to see beyond the boundaries of his/her responsibilities or function.
Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures at all levels of the organization. Work well with others in a variety of situations.
Ability to respond quickly, present a concise recommendation and defend it.
Strong influencing and negotiating skills.
Ability to work independently and make sound judgements.
Read and interpret data, information and documents and a strong learning capacity.
Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities.
Must be able to multi-task, work under time constraints, problem solve, and prioritize
Observe and interpret situations, analyze and solve problems.
Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position operates in a professional office environment. May stand or sit for extended periods of time.
What We Offer
Shift
West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening.?
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