About HUB International
At HUB International, we advise businesses and individuals on how to reach their goals. We believe in protecting and supporting the aspirations of individuals, families, and businesses by helping our clients evaluate their risks and develop solutions tailored to their needs. When you join HUB, you become part of a vast network of risk, insurance, employee benefits, retirement, and wealth management specialists who bring clarity to a changing world through tailored solutions and unrelenting advocacies and businesses evaluate and manage their risks and insurance needs with personalized service, while our dedicated team delivers expert guidance and tailored solutions to ensure superior customer experience and lasting value for our clients.
At HUB, we're more than an insurance broker-we're a network of doers with diverse backgrounds and a shared purpose: supporting our clients, colleagues, and communities. We believe great work happens when people feel valued, heard, and empowered to grow.
Account Manager
Our team is growing, and we are looking for a "people person" who is passionate about working with customers. If you like managing your own clients and working with a team, this is the right fit for you. As the Commercial Lines Account Manager, you are responsible for servicing and retaining commercial lines insurance clients. You are also responsible for providing support to Producers and/or AEs in obtaining, maintaining, and expanding business.
In this role, you will:
Maintain a book of commercial accounts
Coordinate the processing of all commercial lines new and renewal business
Work with producers to maintain synergy with HUB International corporate goals, our carrier requirements, and the needs of our clients
Prepare quotations and prepare new client proposals
Complete new business applications: upload applications using the appropriate company automation system and see through to policy issue
Review all new policies for accuracy
Process endorsements and renewals through communication/interfacing with clients and companies
Process invoices and credits for agency billed business
Process cancellations according to procedure manual
Pursue professional studies and maintain familiarity with trends in the industry and new insurance products
Improve/refine professional skills through continuing education
Maintain account files in accordance with established procedures
Gather underwriting, pricing, and supporting data for preparation of submission
Generate applicable reports
Establish and maintain good working relationships with company sales representatives, service centers, and underwriting and claim representatives
Assist in training other employees
Required Skills:
Current Property/Casualty Insurance License
3-5 years of brokerage experience
High school diploma required, though college degree preferred
Understand and analyze insurance coverages, forms, and policies
Above average math skills
Strong written, oral, and phone communication skills
Organize, set, and maintain priorities
Basic knowledge/experience with an agency management system
Strong working knowledge of Microsoft Office
What You'll Bring to the Role
Client-focused mindset and strong problem-solving skills
Ability to collaborate across teams and regions
Strong communication and relationship-building capabilities
Initiative, adaptability, and alignment with HUB values
Why Join HUB?
Our Vision: To be everywhere risk exists-today and tomorrow-helping protect what matters most.
Our Mission : To protect and support the aspirations of individuals, families, and businesses, while empowering our employees to learn, grow, and make a difference in their communities.
At HUB , we invest in our people. Our entrepreneurial culture fosters innovation, ownership, and continuous improvement-giving you the opportunity to build a meaningful career while delivering real impact for clients and communities.
We Offer
Competitive compensation and comprehensive benefits
Medical, dental, vision, and voluntary insurance options
Health Savings Account (HSA) funding
401(k) with company match
Company-paid life insurance and short-term disability
Optional supplemental life and long-term disability
Wellness programs and resources
Paid parental leave
Generous paid time off (vacation, holidays, sick, and personal time)
Strong work-life balance
Career growth and development in a rapidly expanding organization
A collaborative, high-performing team culture
Community impact through HUB Gives
Our Core Values
Entrepreneurship: We encourage innovation and thoughtful risk-taking.
Integrity: We do the right thing-every time.
Teamwork: We work together to achieve the best results.
Accountability: We take ownership of outcomes.
Service: We serve our clients, communities, and one another.
Culture & Belonging
At HUB International, we are committed to fostering a workplace where everyone feels a true sense of belonging. We value diverse experiences and perspectives and strive to create an environment where all voices are welcomed and respected. If you require accommodation at any stage of the recruitment process, please let us know-we are here to support you. At HUB, inclusion isn't just part of what we do-it's at the heart of who we are.
Thank you for taking the time to meet with us! Attached, you will find the job description template, complete with comments. I will be setting up time in two weeks to regroup.
Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
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