Account Management Professional

Humana • Dover, DE • 13h ago

Become a part of our caring community and help us put health first

The Account Executive - Group Medicare is responsible for growing membership within existing accounts and for directly managing business relationships with client accounts. The Account Executive - Group Medicare work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Group Medicare Account Executive serves as the primary contact for an assigned book of business, overseeing all aspects of customer account management. Responsibilities include developing and executing tailored retention strategies, presenting and negotiating renewals, and delivering annual reporting to each customer. The Account Executive acts as a consultative resource, advising on regulatory and industry changes that impact Medicare Advantage. Duties are influenced by each customer's unique culture, expectations, requirements, complexity, and size.

Use your skills to make an impact

Required Qualifications

2+ years of Plan Sponsor/Broker/Consultant Facing Experience

2+ Years of Group Medicare experience

Strong analytical and technical skills

Ability to think strategically and build meaningful relationships.

Strong presentation and meeting facilitation skills

Negotiation and Conflict resolution skills

Project management and multi-tasking skills

Problem solving ability and thinking outside of the box to find solutions for clients

Communication, customer service, and collaboration skills also crucial given the frequency of interacting with numerous internal HUM functional areas

Ability to travel

Must have life and health license for the state you reside or obtain w/in 60 days of employment

This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance

Preferred Qualifications

Bachelor's Degree strongly preferred

Additional Information

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership

Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

LI-KR1

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$52,900 - $71,500 per year

This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 02-12-2026

About us

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Humana

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