Field Application Scientist, Germany

Quantum-Si • Harrisburg, PA • 1d ago

The Field Application Scientist supports sales and customers as the technical product and application expert. The role reports into the Senior Field Application Manager OUS. A successful candidate will have an enthusiastic, entrepreneurial work ethic, strong proteomics background, and excellent communication and presentation skills. This person will work closely with sales, product management, market development, and marketing.

As part of our team, your core responsibilities will be:

Pre-sales meetings, seminars and product evaluations

Understand and communicate technical details of QSI's product line and applications.

Participate in and lead technical discussions in pre-sales meetings with customers.

Conduct seminars and present technical datasets to customers.

Identify customer needs and/or problems, and understand how to provide solutions using QSI's instruments, reagents, kits, and applications.

Draft experimental plans for customers during product evaluations and set expectations with the customer about evaluation outcomes.

Draft and present demo reports to customers.

Customer Onboarding and Training

Manage onsite and remote onboarding of QSI products and software

Conduct onsite trainings of QSI instrument, software, and reagent product workflow.

Technical Customer Support

Drive instrument utilization of current install base through collaboration with sales and detailed project plans with customers.

Manage Technical Support cases via CRM (SFDC) - e-mail, phone, site visits.

Determine when instrument repairs are needed and initiate repair process.

Troubleshoot instrument, software, kit, or application problems and escalate through the appropriate internal channels as required.

Marketing support

Participate in tradeshows, drive customer advocacy, and provide input on application notes and other technical collateral ideas.

Mindfully promote product positioning and messaging in all customer interactions.

Champion customer requested applications to Senior FAS for further support, Market Development and/or Product Management for further consideration.

Qualifications

4-year bachelor's degree in life sciences, biology, or related field.

Masters/PhD preferred

3+ years lab experience

1+ year in similar technical support role required OR combination of lab experience with technical support component

Strong communication and presentation skills (written and verbal).

Fluent in English and German

Solid understanding and communication of scientific principles.

Highly organized, detail-oriented individual.?

Ability to work both independently and collaboratively in a team-oriented environment to achieve company goals and milestones.

Demonstrated problem-solving and critical thinking-abilities.?

Location and Travel Expectations:

This position is remote and based in Germany

This position will require travel not to exceed 75% (3 weeks per month).

Scheduling of site visits will be your responsibility and is subject to approval by FAS manager.

Quantum-Si does not accept agency resumes.

Similar Jobs

Accounting Specialist - General Ledger

Lane Enterprises Inc • Camp Hill, PA • 1h ago

Finance, Accounting & Banking Sponsored

Accounting Specialist - General Ledger Location: 275 GRANDVIEW AVE, SUITE 300, Camp Hill, PA, 17011-1742, United States Base Pay: $60,000.00 - $70,000.00 / Year Employee Type: FT Non-Exempt Manage Others: No Description...

1h ago

Go to Apply

Accounting Specialist - General Ledger

Lane Enterprises Inc • Camp Hill, PA • 1h ago

Finance, Accounting & Banking Sponsored

1h ago

Go to Apply

Sr. Engineer Advanced Manufacturing

Harley-Davidson Motor Company • York, PA • 2h ago

IT & Engineering

Reference #: 1327615300 Auto req ID:42871 Title:Sr. Engineer Advanced Manufacturing Job Function:Manufacturing Location:YORK Company:Harley-Davidson Motor Company Full or Part-Time:Full Time Shift:SHIFT1 At Harley-Davids...

2h ago

Go to Apply

Director of Application Systems

System One • Hershey, PA • 3h ago

Director of Application Systems Full-Time | On-Site | Hershey, PA Industry: Education / Information Technology A highly respected educational institution in Hershey, PA is seeking a Director of Application Systems to lea...

3h ago

Go to Apply

Diesel Technician Mechanic III Entry Level

Penske • Carlisle, PA • 3h ago

IT & Engineering

Location: 7039 Carlisle Pike Carlisle, PA, 17015 Shift: Tuesday- Saturday 3:00pm- 11:30pm (modified hours on Friday for 7am start on Saturday) What's the Job? Ready to accelerate your career while helping our customers m...

3h ago

Go to Apply

Customer Service Supervisor

Wawa, Inc. • Enola, PA • 3h ago

Management & Administrative

As a Customer Service Supervisor (CSS) , you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer serv...

3h ago

Go to Apply

Key Account Manager

ITW • Harrisburg, PA • 3h ago

Management & Administrative

Job Description: Company Overview: ITW Specialty Films, a division of Illinois Tool Works (ITW), is a global leader in specialty films, supporting the Holographic Foils, Secure ID, Financial Card, and Medical markets. Le...

3h ago

Go to Apply

Warehouse Associate - York, PA

The Raymond Corporation • York, PA • 4h ago

Manufacturing & Warehouse

As the premiere Raymond Solutions & Service Center in the Northeast, Pengate Handling Systems built a reputation based on cutting-edge innovation, quality products and outstanding service. In addition to the full lin...

4h ago

Go to Apply

Nursing Assistant - Hospice

Veterans Affairs, Veterans Health Administration • Lebanon, PA • 4h ago

Hospital & Medical

Summary This position is located at Lebanon VA Medical Center within Geriatrics & Extended Care - Hospice. Responsibilities Under the supervision of a licensed registered nurse (RN) or licensed practical nurse level...

4h ago

Go to Apply

Administrative Assistant - Associate (UPMC Community Osteopathic)

UPMC • Harrisburg, PA • 5h ago

Management & Administrative

Experience with medical student credentialing strongly preferred. Purpose: Under direct supervision, provides general administrative support to a department or group of professionals. Responsibilities: Under direct super...

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.