Description
Introduction
Do you want to join an organization that invests in you as a Manager Learning Operations? At HealthTrust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Benefits
HealthTrust offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Manager Learning Operations like you to be a part of our team.
Job Summary and Qualifications
The Manager, Learning Operations & Delivery is responsible for the efficient execution, delivery, and continuous improvement of enterprise-wide employee learning programs across HealthTrust. This role ensures that learning initiatives are implemented with operational precision, meet quality standards, and drive measurable outcomes aligned with organizational priorities. The Manager will oversee the operationalization of learning plans, manage delivery logistics, and ensure seamless learner experiences across virtual and in-person modalities. This highly collaborative leader partners with corporate business teams, division leadership, Human Resources, and other internal learning and development teams to sustain a culture of learning, engagement, and performance excellence
What you will do in this role:
Learning Operations & Delivery
Oversee end-to-end operational management of learning programs, including scheduling, resource allocation, facilitator coordination, and technology enablement.
Ensure timely and accurate delivery of onboarding, compliance training, and development programs across multiple business units.
Manage logistics for virtual and onsite training events, including platform setup, participant communications, and post-session evaluations.
Maintain and optimize learning calendars, registration processes, and reporting dashboards to ensure transparency and efficiency.
Quality Assurance & Compliance
Monitor program execution for adherence to quality standards, timelines, and compliance requirements.
Ensure accurate integration of learning plans with HealthStream LMS, to generate learning records aligned to required/recommended curriculum.
Track and report compliance metrics, learner engagement, and completion rates to leadership.
Stakeholder Engagement & Communication
Serve as the primary point of contact for operational aspects of learning programs, ensuring clear communication with internal stakeholders and external vendors.
Socialize program schedules, delivery updates, and performance metrics with leadership teams.
Actively gather feedback from learners and sponsors to identify opportunities for improvement.
Continuous Improvement & Data Analysis
Analyze program performance data (attendance, evaluations, knowledge transfer) to identify trends and recommend enhancements.
Implement process improvements to streamline delivery and improve learner experience.
Stay informed on industry best practices and emerging technologies to enhance operational efficiency.
Team & Vendor Management
Provide guidance and oversight to team members or vendor partners supporting program delivery.
Ensure alignment of third-party services with HealthTrust standards and objectives.
Other Duties
Maintain project plans, operational workflows, and status reports.
Support annual Learning & Development Plan execution and contribute to strategic planning discussions.
Other duties as assigned.
What qualifications you will need:
Bachelor's degree - Required
Minimum of 7 years of professional experience; 5 years working in corporate learning, organizational development, or training preferred. - Required
Experience with design, development, and delivery of staff or employee training. - Required
Comfortable working in a fast paced, high growth environment - Required
Adaptable and able to manage uncertainty and ambiguity - Required
Experience in a "matrix reporting" environment - Preferred
In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Manager Learning Operations opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
