Back to Jobs search

Complaint & Incident Intake

State of Indiana • Indianapolis, IN • 22h ago

Date Posted: Jan 27, 2026

Requisition ID: 471505

Location:

Indianapolis, IN, US, 46204

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana Department of Health (IDOH) :

The Indiana Department of Health's mission is to promote, protect, and improve the health and safety of all Hoosiers so that they can reach their optimal health regardless of where they live, learn, work, or play.

Role Overview:

The position functions as an in-office job that has a primary responsibility of receiving complaints, evaluating the information for completeness and accuracy, and triaging them accurately. The position initiates the complaint investigation survey process for all commission survey areas.

Salary Statement:

The salary for this position traditionally starts at $34,216.00 but may be commensurate with education or work experience.

A Day in the Life:

The essential functions of this role are as follows:

Compile information relative to the assigned program area.

Coordinate correspondence for information requests.

Organize and maintain current and historical files related to the program.

Organize program reports, applications, and maintain consultative services.

Maintain and organize program assets.

Prepare all program related training materials.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

You must meet the following requirements to be considered for employment:

General knowledge of the program area.

Basic knowledge of the rules and regulations pertaining to the assigned program area and its affects upon other agency operations.

Ability to gather and compile program materials.

Ability to communicate effectively.

Ability to operate effectively in a group decision-making process.

Tact in dealing with other agency personnel and the public.

Basic knowledge of accounting principles.

Able to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program: Complete wellness activities to earn gift card rewards

Health savings account, which includes bi-weekly state contribution

Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

Two (2) fully-funded pension plan options

A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

Up to 15 hours of paid community service leave

Combined 180 hours of paid vacation, personal, and sick leave time off

12 paid holidays, 14 on election years

Education Reimbursement Program

Group life insurance

Referral Bonus program

Employee assistance program that allows for covered behavioral health visits

Qualified employer for the Public Service Loan Forgiveness Program

Free Parking for most positions

Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.

Similar Jobs

Restaurant Crewmember - Dinner/Close Shift

Raising Cane's • Carmel, IN • 1h ago

Retail & Hospitality

Starting hiring pay: $15.5 Restaurant Crewmembers at Raising Cane's will wear many hats (including a Raising Cane's hat) while working hard and having fun as a critical part of the Restaurant team. We are hiring immediat...

1h ago

Go to Apply

Customer Service Representative

Datavant • Indianapolis, IN • 2h ago

Management & Administrative

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is power...

2h ago

Go to Apply

QC Device Manufacturing Specialist

Eurofins US Network • Indianapolis, IN • 2h ago

Manufacturing & Warehouse

Indianapolis, IN, USA Full-time Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make li...

2h ago

Go to Apply

Commercial Account Manager

Trellix • Indianapolis, IN • 3h ago

Management & Administrative

Job Title: Commercial Account Manager About Skyhigh Security: Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world's data, and because of...

3h ago

Go to Apply

ERP Industry Sales Executive

Oracle • Indianapolis, IN • 3h ago

Sales & Marketing

Job Description Are you a sales pro looking to excel in an exciting, large-scale arena? Oracle is a market leader in Cloud ERP because we connect thousands of companies with enterprise products they can trust. This is yo...

3h ago

Go to Apply

Administrative Assistant - Mayor's Office

Indy Gov • Indianapolis, IN • 3h ago

Management & Administrative

Administrative Assistant - Mayor's Office Print ( https://www.governmentjobs.com/careers/indianapolis/jobs/newprint/5213945 ) Apply ? Administrative Assistant - Mayor's Office Salary $44,428.80 Annually Location City Cou...

3h ago

Go to Apply

Administrative Assistant - Area

Republic Services • Indianapolis, IN • 3h ago

Management & Administrative

POSITION SUMMARY: An Administrative Assistant provides administrative support to the manager(s) and others in the Company by supplying information to callers, maintaining files, organizing and keeping schedules and appoi...

3h ago

Go to Apply

Administrative Assistant, Development

Hilton • Indianapolis, IN • 3h ago

Management & Administrative

The location for this position is virtual/remote This is your chance to be on our Development team who play a large part in driving Hilton's growth strategy through the addition of new hotels to our ever-growing portfoli...

3h ago

Go to Apply

Warehouse Technician

Wabtec Corporation • Plainfield, IN • 4h ago

IT & Engineering

Job Description Warehouse Technicians perform warehouse duties including (but not limited to) receiving, stock picking, packing, shipping and light assembly work. Starting pay $20.30/hr. Must have at least 6 mo. of curre...

4h ago

Go to Apply

Warehouse Technician

Wabtec Corporation • Plainfield, IN • 4h ago

IT & Engineering

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.