Overview
Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers to levels they cannot achieve anywhere else. This is a world of more possibilities, more innovation, more openness in a cloud-enabled world.
The Business & Industry Copilots group is a rapidly growing organization that is responsible for the Microsoft Dynamics 365 suite of products, Power Apps, Power Automate, Dataverse, AI Builder, Microsoft Industry Solution and more. Microsoft is considered one of the leaders in Software as a Service in the world of business applications and this organization is at the heart of how business applications are designed and delivered.
We are looking for a Senior Software Engineer to join our team! This is an exciting time to join our group and work on something highly strategic to Microsoft. Microsoft Dataverse is the platform to securely store an enormous amount of data in a cost efficient, scalable and easily manageable way. This team builds a suite of microservices to get near real-time insights over your data in Microsoft BIC. You will be a part of a team of engineers who thrive on solving complex problems at scale while doing it with impeccable quality.
The goal of the data integration team is?to?build?data?gravity on?the Microsoft?Cloud. Massive volumes of data are?generated?- not just from transactional systems of record, but also from the world around us.?A?lot of customer data is managed through?Microsoft?products and services - both cloud and on-premises. Our data integration products - Azure Data Factory?and?Power Query?will make it?easy for customers to bring?in, clean, shape, and join data,?to extract intelligence.??
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
We are looking for an individual with experiences working with all service aspects of high throughput and multi-tenant services, ability to design components?carefully, properly handle errors, write clean and well-factored code with good tests and good maintainability.??
As a Senior Software Engineer with applied AI focus in the Microsoft Dynamics Customer Experience Applications team, you will apply both software engineering and AI expertise to build intelligent, scalable solutions that power Dynamics 365 services used globally. You'll collaborate with cross-functional teams to deliver high-impact features aligned with enterprise standards and cloud-scale requirements. Your responsibilities include:
Design and develop highly usable, scalable application capabilities , integrating AI models and enhancing existing features to meet evolving customer needs.
Build and debug production-grade code in distributed systems
Translate business requirements into AI solutions, collaborating with data scientists, product managers, and engineering teams to ensure alignment and impact
Optimize AI model performance and reliability in production environments, including retraining, evaluation, and continuous monitoring.
Own deployment, quality and operation of AI systems, including automated testing, CI/CD pipelines, deployment, and monitoring with strong MLOps and DevOps practices.
Troubleshoot live site issues as part of both product development and live site support rotations, ensuring rapid resolution and learning.
Ensure high reliability and performance of applications and services through intelligent monitoring, alerting, and proactive failover strategies.
Qualifications
Required Qualifications:
Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
OR equivalent experience.??
1+ years of professional experience working with generative artificial intelligence, large language models, or agent-based systems.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
OR Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
OR equivalent experience.??
AI & Domain Expertise: Deep expertise in one or more AI domains, with a proven track record of deploying and scaling AI models in cloud environments.
MLOps & LLMOps: Strong experience with MLOps workflows (CI/CD, monitoring, retraining pipelines) and familiarity with modern LLMOps frameworks.
Cloud & Infrastructure: Skilled in building and operating infrastructure using Azure, AWS, or Google Cloud, and deploying containerized models with Docker, Kubernetes, or similar tools.
Engineering Excellence: Passion for building high-quality, reliable, and maintainable software with strong coding and debugging practices.
Collaboration & Communication: Excellent verbal, written, and cross-team communication skills; a collaborative team player across time zones and diverse stakeholder groups.
Experience with customers success, zero trust security and compliance.??
Experience with proficient coding, debugging, and problem-solving skills.??
Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)
