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NOC Technician

TEKsystems • Washington, DC • 12h ago

Description

Core Responsibilities:

First line for monitoring and alerting on Palantir's production user environments.

Drive High Availability of the deployed products and provide signal around product bugs and issues.

Enable continuous delivery of Palantir product bundles through data transfer operations and patch deployment.

Work with remote and local Palantir engineers in debugging product issues across a wide network of environments.

Provide direct user support to a large group of geographically dispersed users.

Provide diagnostic signal to developers on product performance and data health through log retrieval and administrative workflows.

Wide knowledge of Palantir's core products in order to perform Front end and Back end Administrative tasks and User Management.

What We Value:

8570 Compliant Certification(Sec +, CISSP, etc.).

Hard working and professional, with the ability to multi-task and prioritize tasks in a timely and purposeful manner.

Adaptable learner that can adopt new processes and workflows.

Hardware and Software troubleshooting fundamentals.

Strong verbal and written communication skills, with an enthusiasm for in working in a highly collaborative setting - sharing best practices, lessons learned and assisting where gaps exist.

Prior military experience as a U.S. Army Information Technology Specialist (MOS 25B) or equivalent is highly desirable.

Requirements:

Experience in NOC/24x7 environment

Familiarity in DoD space

Help Desk and Systems Admin Experience

Flexibility to work days and nights

Additional Skills & Qualifications

Secret clearance or TS + (REQUIRED)

ONSITE 5x a week DC (no remote or hybrid work)

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Washington, DC.

Pay and Benefits

The pay range for this position is $40.00 - $48.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Washington,DC.

Application Deadline

This position is anticipated to close on Feb 1, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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