Summary You will serve as an IT SPECIALIST (PLCYPLN) in the Deputy Command Information Officer (109B), in Information Technology and Cyber Security (ITACS) Office (109) of NORFOLK NAVAL SHIPYARD. Responsibilities You will give Subject Matter Expert (SME) advice, counsel, or instruction to employees on both work and administrative matters on IT systems and communications architect, NGEN/NMCI, budget, contracting activities, long range planning and procurement. You will perform tasks through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures and tools. You will research, evaluate, prepare and present briefings to senior management officials on complex issues for improvement on problematic trends and patterns in customer support requirements. You will develop new techniques and establish new approaches and methods for IT policies, plans, and procedures, and participates in the IT capital planning process. You will consult with customers and organizations to identify IT requirements. You will establish and monitor metrics used in evaluating the accomplishment of IT goals and objectives. Requirements Conditions of Employment Qualifications Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. 1. Attention to Detail -Information Technology Project Management, applying IT theories, concepts, techniques, policies, and procedures. 2. Customer Service- Information Technology Customer Support, providing Subject Matter Expert (SME) advice, counsel, or instruction to employees on both work and administrative matters on IT systems and communications architect, NGEN/NMCI, budget, contracting activities, long range planning and procurement. 3. Oral Communication- communicating complex technical requirements to non-technical personnel and sufficient to prepare and present briefings to senior management officials on complex/controversial issues. 4. Problem Solving-developing plans and schedules, estimating resource requirements, defining milestones and deliverables, monitoring activities, and evaluating and reporting on accomplishments sufficient to manage assigned projects. In addition to your experience demonstrating the four competencies above, your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience managing technical and complex Information Management (IM) and Information Technology (IT) programs focused on cloud-based solutions and network modernization, responsible for IM and IT activities governing the policy, planning, and delivery of critical network services. Experience utilizing project management methods and tools such as Microsoft Project and Agile methodologies, development of plans and schedules, estimating resource requirements, defining milestones and deliverables, monitoring activities, and evaluating and reporting on accomplishments, delivering projects on time and within budget. Experience applying performance management and measurement approaches such as ITIL framework to develop, implement, and evaluate the effectiveness and efficiency of IT programs. Experience researching, preparing and presenting briefings to senior management officials on complex IT issues, providing advice and recommendations based on subject matter expertise Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ OR https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-b/ . Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf Temporary actions taken under this announcement may be made permanent without further competition. Temporary promotions may be extended up to 5 years at the discretion of management and in accordance with applicable regulations. PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.
