CIPP Field Application Specialist - HammerHead
Who Are We?
At HammerHead in Lake Mills, Wisconsin we pride ourselves on being one of the largest contributors to the underground pipe and cable replacement, installation, and maintenance industry. Our plant in Lake Mills stands out because it is a place for people to learn and thrive. We enjoy coming to work because we take pride in creating high quality pieces of equipment, along with a dedicated team-oriented environment created through individual success. All our locations build the intricate network of machinery that contributes to The Toro Company. We contribute to building the communities, cities, and the world. We invite you to apply and join a team of highly skilled, and highly passionate people.
The CIPP Field Application Specialist reports to the Manager, Application Specialists and is responsible for facilitating training and practicums, as well as providing advanced technical support for HammerHead equipment applications. This includes new equipment startups, pilot programs, rental equipment technical support, and above-ground live demonstrations. This position contributes to our high level of customer support by acting as a trusted advisor and conducting activities with the highest degree of integrity, efficiency, and professionalism.
Sponsorship:
Applicants must be legally authorized to work in the United States. We are unable to sponsor or take over sponsorship of a school/employment or any other visa, regardless of expiration date, now or in the future.
Work Location:
This opportunity is based out of HammerHead Division, in Lake Mills, WI, and candidates should prepare for 5 days on site.
Other job locations, hybrid, and/or fully remote is not available at this time.
Rapidly changing demands, schedules and deadlines. Air and highway travel, with up to 50 percent domestic and/or international travel required.
The construction job site environment the majority of the time. This environment includes physical hazards such as utilities (typically gas, electric, and water lines), powered vehicle and pedestrian traf?c, sharp objects, and moving machinery. Outdoor weather and construction site conditions such as open excavations, unimproved land, incomplete structures, etc.
Extensive use of the telephone and email communications.
Working with hazardous materials, including fuels, lubricants, fluids, and batteries.
Air and highway travel up to 75% of the time.
Some travel on weekends to ensure timely arrival at customer sites, travel on short notice.
Normal minimum work hours are 7:00 am to 5:00 pm Monday through Friday.
Additional hours/days as required to support customers as directed.
What Will You Do?
Travel to multiple job/construction sites throughout the year via air and highways.
Facilitate customer training using highly specialized industry expertise and principles of adult learning theory.
Support sales by conducting pilot programs, providing technical support for rental equipment, and performing live above-ground demonstrations for prospective customers.
Assess trainees using a standardized rubric for certification purposes.
Maintain a high level of product knowledge of the HammerHead Trenchless product lines.
Act as subject matter expert for the development of training curriculum, testing, and materials.
Test products in the field and at the main facility.
Provide regular feedback to product management from customers regarding current issues and future needs.
Participate in regional and national trade shows.
Maintain budgeted expense levels.
What do you Need? Required Experience:
High School diploma required.
Valid US driver's license required; must be 25 years or older, due to car rental requirements in some states.
Prior experience with (CIPP) Cure in Place Pipe required.
Minimum five years of experience in the plumbing industry OR minimum three years of experience in a the plumbing industry plus minimum one year of experience as a trainer, project manager, project supervisor or crew leader.
Demonstrated record of working in close collaborative team environment.
Basic knowledge of Microsoft Word and PowerPoint or equivalent.
Results-oriented, hands-on approach to customer support and training.
Ability to mentor and coach customers on best practices.
Critical reasoning skills and the ability to listen and acquire critical information.
Team-oriented persona who embodies the essence of "we" over "me."
Confident while at the same time having the ability to be sincerely approachable and personable.
Self-starter with the self-discipline to schedule and complete tasks without direct supervision.
Preferred Experience:
Prior experience with (CIPP) Cure in Place Pipe required, Inversion Lining, and UV Light/Blue Light Cure strongly preferred.
Bachelor's or Master's degree in related field preferred.
Minimum of two (2) years' experience in the trenchless industry is preferred.
Six+ years of experience in the plumbing industry preferred.
What Can We Give You?
At HammerHead, we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits - HammerHead offers employees at our Lake Mills, WI location a variety of perks, including:
Dress for your day - We know you're more productive when you're comfortable, which is why employees are encouraged to take advantage of our casual, office-plant blended environment.
Wellness - In addition to physical wellbeing, TTC offers a variety of mental health, financial health, and other @types of resources to every full-time employee.
Volunteerism - The Toro Company is proud to provide employees 20 hours of paid time to volunteer in the community.
Growth Opportunities - TTC prides itself on giving our employees the chance to grow their careers. Tuition reimbursement, opportunities to move into new areas of interest, and promotion opportunities are a few examples.
Competitive Salary - A reasonable range for this opportunity is: ?$84,000 - $105,000. The pay range takes into account skills, experience, education, and location. It is not common to be hired at or near the top of the range; compensation decisions are dependent on the facts and circumstances of each case. Cash compensation is one piece of our competitive total rewards package. If you need to, you can access your pay early with the Even app.
At The Toro Company, we are committed to fostering a secure and trustworthy recruitment process for our applicants. Recruitment fraud is a potential threat to job seekers, so please be aware that throughout our recruitment process, you'll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities.
We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex (including pregnancy and related needs and conditions, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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