Security Operations Center Operator

Allied Universal • Dallas, TX • 21h ago

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Security Operations Center (SOC) Operator. The Security Operations Center (SOC) Operator is staffed twenty-four (24) hours per day, seven (7) days per week. The position monitors all security, communications and fire/life safety systems and is the liaison between all security departments. The Security Operations Center (SOC) Operator is directly responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment and keys in the Control Room. This position is responsible for competing task work orders for all maintenance needs reported.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems

Proactively monitor all surveillance cameras and CCTV remote viewer programs. Monitors and responds to all security/life safety system alarms

Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergencies

Serve as the liaison between all departments and the security department

Handle (without delay) complaints and unusual/critical event information to Shift Supervisor, Account Manager, and Security Director

Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)

Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security, parking, and shuttle bus staff

Complete "task work orders" for all reported maintenance needs

Inform (without delay) the Shift Supervisor / Account Manager of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems

Control and monitor the two-way communication systems

Make emergency notifications as necessary pursuant to site Post Orders

Make productivity and cost reduction recommendations to management

Make recommendations for physical security surveys and post orders

BASIC QUALIFICATIONS:

Must possess a high school diploma or equivalent

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Must possess one or more of the following:

Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone

Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field

Bachelor's degree in protective services, business, or related field

A minimum of 8 or more years of active service in any military branch

Associate's degree (or 60 credits) or higher in criminal justice with current or prior active military service

2 years of work experience in public sector dispatch or emergency operations center

2 years of verifiable data center security experience

3 years of verifiable private/corporate security experience

Knowledge and Skills Required:

Advanced computer skills and proficiency; proficiency with Microsoft Office and/or Google Applications

Ability to work in a team environment; teamwork

Ability to multi-task, discern patterns in detail

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Job ID: 2026-1520191

Location: United States-Texas-Dallas

Job Category: Security Officer

Similar Jobs

Airport Lounge Lead Cook

Sodexo • Dallas, TX • 1h ago

Retail & Hospitality

Airport Lounge Lead Cook Location: AIRPORT DIMENSIONS - 30237001 Workdays/shifts : ANY SHIFT (OPEN AVAILABILITY). More details will be provided during the interview process. Employment Type: Full-time Pay Range: $22 per...

1h ago

Go to Apply

Airport Lounge Dishwasher

Sodexo • Dallas, TX • 1h ago

Retail & Hospitality

Airport Lounge Dishwasher Location: AIRPORT DIMENSIONS - 30237001 Workdays/shifts : ANY SHIFT (OPEN AVAILABILITY). More details will be provided during the interview process. Employment Type: Full-time Pay Range: $19 per...

1h ago

Go to Apply

Airport Lounge Cook

Sodexo • Dallas, TX • 1h ago

Retail & Hospitality

Airport Lounge Cook Location: AIRPORT DIMENSIONS - 30237001 Workdays/shifts : ANY SHIFT (OPEN AVAILABILITY). More details will be provided during the interview process. Employment Type: Full-time Pay Range: $21 per hour...

1h ago

Go to Apply

Airport Lounge Bartender

Sodexo • Dallas, TX • 1h ago

Retail & Hospitality

Airport Lounge Bartender Location: AIRPORT DIMENSIONS - 30237001 Workdays/shifts : ANY SHIFT (OPEN AVAILABILITY). More details will be provided during the interview process. Employment Type: Full-time Pay Range: $21 per...

1h ago

Go to Apply

SAP Finance Consultant - Mid-Market (Public Cloud)

Accenture • Irving, TX • 1h ago

Finance, Accounting & Banking

We Are: Accenture has established a unified, public-cloud-first strategy for the Mid Market segment, designed to maximize SAP Cloud adoption and deliver rapid, outcome-led transformation. The strategy is structured aroun...

1h ago

Go to Apply

IT SAP Finance Solutions Architect (Computing Architect)

The Boeing Company • Dallas, TX • 1h ago

Finance, Accounting & Banking

Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity f...

1h ago

Go to Apply

Senior Scheduler/Manager, Kiewit Water Facilities South 1

Kiewit • Dallas, TX • 2h ago

Management & Administrative

Requisition ID: 179476 Job Level: Senior Level Home District/Group: Kiewit Water Facilities South Department: Project Controls Market: Water/Wastewater Employment Type: Full Time Position Overview As a Senior Scheduler /...

2h ago

Go to Apply

Sales & Commerce Consulting Senior Manager | Lead to Cash | Industrials

Accenture • Irving, TX • 4h ago

Legal & Paralegal

We are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience plat...

4h ago

Go to Apply

Assistant Store Manager

AutoZone, Inc. • Grapevine, TX • 4h ago

Retail & Hospitality

Job Description AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, a...

4h ago

Go to Apply

Commercial Driver - Full Time

AutoZone, Inc. • Euless, TX • 8h ago

8h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.