Overview
To produce marketing content in a digital media environment in support of corporate communication strategies and enhance online offerings. May be assigned to small projects or to phase(s) of larger project(s); assists with system-wide projects. Responsible for solving moderately complex technical problems and recommends appropriate actions. Troubleshoots day-to-day- problems and recommends solutions. Perform moderately complex/varied tasks with limited latitude and moderate impact.
Responsibilities
Design, develop, and implement marketing content on electronic media, including Web Pages, using various Web programming languages, graphic software applications, techniques and tools; publish content
Collaborate with clients to develop materials that meet their needs/preferences in compliance with advertising regulations, copyright/trademark laws and policies, and Navy Federal's corporate culture
Design and develop user interface features, site animation, and special effects elements
Serve as resource to staff and clients in developing user-friendly formats and producing documents in HTML and other applications
Create Web graphics, logos and illustrations to support marketing efforts
Design day-to-day communications and corporate-wide corporate promotional materials
Participates in implementing Web-based /interactive media strategies
Maintain knowledge of graphic design trends and best practices through professional associations, conferences, and seminars
Administer and update corporate digital media systems
Participates in monitoring Web Pages and other electronic media, to identify and correct technical and grammatical problems
Participates in monitoring on going digital media communication projects to assure timeliness of delivery; provides project status updates to clients and supervisor
Track and measure member usage of the corporate Website to identify trends and recommend ways to enhance the site's effectiveness; prepare reports
Recommend changes to Website to improve system functionality and enhance its effectiveness; update content of electronic media
Evaluate information on the use of Web/Internet applications/technologies and marketing trends; determine feasibility of applications/technologies and make recommendations
Participate in strategic/conceptual development meetings with clients and supervisor to determine project requirements and objectives
Participate in assisting with analysis and development of new and innovative ways to improve member service using Website and other forms of electronic media to enhance marketing communications
Maintain log of assignments and provide statistical data to supervisor
Perform other duties as assigned
Qualifications
Exposure to designing and maintaining a corporate, Website
Familiarity with marketing communication principles in designing Web Pages
Familiarity with PC and Internet/Web-based technologies such as HTML, XHTML, CSS, JavaScript, JQuery and PHP.HTML, Lotus Notes, Web content management software, editing and authoring tools and development languages
Ability to create interactive media that adheres to overall user-experience goals
Ability to act independently while exercising initiative and judgment and to manage multiple priorities and meet deadlines
Ability to train, guide, and mentor others
Ability to compile, organize and present information clearly and concisely
Ability to think conceptually and visualize strategic decisions
Ability to give and receive constructive feedback, and push designs to next level
Exposure to working and participating in cross-functional, multi-dimensional teams and projects
Basic skill in PC and Internet/Web-based technologies such as HTML, XHTML, CSS, JavaScript, JQuery and PHP, Lotus Notes, Web Content management software, editing and authoring tools and development languages
Basic skill in creating interaction designs that have strong application to our members through visual design and interaction behavior using HTML, scripting languages and related software applications
Basic skill exercising initiative and using good judgment to make sound decisions
Basic skill exercising professionalism, composure under pressure, and flexibility
Effective verbal and written communication skills
Effective research, analytical and problem solving skills
Desired Qualifications
Bachelor's degree in graphic design, computer science/information systems, visual communications, interactive media involving design or development of computer programs/applications or the equivalent combination of education, training and experience
Working knowledge of Navy Federal products, services, programs, policies and procedures
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
Fortune 100 Best Companies to Work For 2025
Yello and WayUp Top 100 Internship Programs
Computerworld® Best Places to Work in IT
Newsweek Most Loved Workplaces
2025 PEOPLE® Companies That Care
Newsweek Most Trustworthy Companies in America
Military Times 2025 Best for Vets Employers
Best Companies for Latinos to Work for 2024
Forbes® 2025 America's Best Large Employers
Forbes® 2025 America's Best Employers for New Grads
Forbes® 2025 America's Best Employers for Tech Workers
2025 RippleMatch Campus Forward Award Winner for Overall Excellence
Military.com Top Military Spouse Employers 2025
2025 Handshake Early Talent Award
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page (https://fa-etbx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/nfcu/pages/employee-benefits) of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. REQNUMBER: 28363
