Customer Service Specialist

OneMain Financial • West Valley City, UT • 5h ago

As a Customer Service Specialist, you will be an important part of a team who are really the face of OneMain Financial! You will often be the first person the public has contact when calling us. You will be responsible for all customer service calls assisting with account information, insurance claims, payment deferments, and credit reporting issues.

Location: Onsite in West Valley City, UT

Pay: hourly + bonus

Schedule: Monday through Friday 8:00am-5:00pm with a rotating Saturday once ever 6-8 weeks.

Job Duties:

Answer incoming calls and answer questions or provide information on accounts.

Resolve service problems by clarifying the customer's concern; determining the cause of the problem; explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure resolution.

Resolve insurance issues and credit reporting problems with customers.

Process extensions and due day change requests.

Other duties as assigned by the Customer Relations Team Lead

Required experience/education :

High School Diploma or GED required

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10% share discount)

Tuition reimbursement

Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)

Paid sick leave as determined by state or local ordinance, prorated based on start date

Paid holidays (7 days per year, based on start date)

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

Similar Jobs

Policy & Government Relations (PGR) State and Local Government Relations - Manager (West Region)

Deloitte • Salt Lake City, UT • 51min ago

Management & Administrative

Policy and Government Relations (PGR) State and Local Government Relations - Manager (Western Region) The Policy and Government Relations (PGR) group is seeking a Government Relations professional to add to the state tea...

51min ago

Go to Apply

Customer Account Manager 3

UKG • Salt Lake City, UT • 6h ago

Management & Administrative

Company Overview: With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset...

6h ago

Go to Apply

Warehouse Clerk

Edwards Lifesciences • Salt Lake City, UT • 6h ago

Management & Administrative

Innovation starts from the heart. Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. With millions of patients served in over 100 countries, each...

6h ago

Go to Apply

Senior Manager Global Supply Chain Planning MDS - External Suppliers

BD (Becton, Dickinson and Company) • Salt Lake City, UT • 7h ago

Management & Administrative

Job Description Summary The Sr Manager, Global Supply Planning for External Suppliers is a key leadership role in the Global Supply Chain Planning organization, reporting to the Associate Director Global Supply Chain Pla...

7h ago

Go to Apply

Regional Sales Manager - Western US

Ralliant • Salt Lake City, UT • 13h ago

Management & Administrative

Remote Regional Sales Manager Company: Anderson-Negele (A Ralliant Company) Department: Sales Travel: Up to 60% Locations: Western U.S. Region - Ideal: Salt Lake City, UT, Boise, ID or near a major airport in surrounding...

13h ago

Go to Apply

Regional Sales Manager Western U.S.

Henkel • Salt Lake City, UT • 13h ago

Management & Administrative

Regional Sales Manager Western U.S. Adhesive TechnologiesSalesVarious locationsFull TimeRegular About this Position At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainabilit...

13h ago

Go to Apply

Inside Sales Manager

Brady Corporation • Salt Lake City, UT • 13h ago

Management & Administrative

What We Need: The PDC Leader of Inside Sales is responsible for driving revenue growth, optimizing sales processes, and managing a high-performing inside sales organization. This role oversees daily sales operations, man...

13h ago

Go to Apply

Regional Sales Manager - Venture Measurement

Ralliant • Salt Lake City, UT • 13h ago

Management & Administrative

Remote Regional Sales Manager - Venture Measurement (Bindicator®, Kistler-Morse, Niagara Meters) Department: Sales Reports To: North America Sales Manager Location: Western United States (Ideal: Salt Lake City, near majo...

13h ago

Go to Apply

Channel Marketing Manager

Zoom • Salt Lake City, UT • 17h ago

Management & Administrative

What you can expect In this role, you'll own Zoom's channel marketing strategy for LATAM, building partnerships with key distributors and resellers to drive measurable pipeline. You'll collaborate across marketing, sales...

17h ago

Go to Apply

Senior Designer - Customer Marketing

Vivint • Lehi, UT • 17h ago

Management & Administrative

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home compan...

17h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.