Coordinator, Tech Trainer

WestRock Company • Springfield, MO • 5d ago

Job Summary: The Technical Trainer assists with training processes locally. The role reports into the site Production Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members and be responsible for teammate assessments regarding machine skills - providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.

Major Job Responsibilities:

Completes daily technical training on the floor to assist with the Certification of team members in their roles

Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed

Assists with tracking, evaluating, and measuring training locally using the company\u2019s Dept. Training

Standards & Learning System tools

Supports site specific technical learning solution creation (SOP\u2019s, Guided Workflows, Technical Learning

Aids - to assist with training)

Develops, builds, and maintains relationships with trainees & leaders in their role

Participates in new teammate hiring process - assesses candidates\u2019 skills (general and/ or machine,

Involved in interview process to assess industrial experience, and provides perspective on hiring decisions)

Conduct training on all shifts

Influences others to be safety-minded

Team members will be certified through a Train the Trainer process, support managing day-to-day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content

Additional duties as assigned

How you will impact WestRock:

Improve local team performance through increasing skills and time to certification processes

Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training - a continuous improvement mindset

What you need to succeed:

Critical Skills/ Capabilities:

Growth and Results Oriented: Results oriented person that looks for constant ways to improve

Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work

Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR\u2019s and leading people or teams (self-awareness)

Accountability: Holds self and others responsible for actions and results

Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams

Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriate timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus

Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes

Quality: Actively work to ensure quality is ensured while minimizing waste

Technical Skills:

1 - 3 years\u2019 experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred

2 - 4 years\u2019 experience in a manufacturing environment preferred

Knowledge of Learning Management Systems preferred

Microsoft Office Experience Preferred- Word, Excel, Outlook, PowerPoint, Forms

Others Qualification:

Facilitation/ Presentation Skills

Influencing

Partnering

Problem Solving/ Continuous Improvement

Professionalism

What we offer:

Corporate culture based on integrity, respect, accountability, and excellence

Comprehensive training with numerous learning and development opportunities

An attractive wage, reflecting skills, competencies, and potential

A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

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