Account Manager

BrightView • Homestead, FL • 3h ago

Description

The Best Teams are Created and Maintained Here.

Job Summary

The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations.

Duties and Responsibilities:

Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio

Develop accurate estimates and takeoffs for both new and existing clients as needed

Deliver timely bid proposals and designs for enhancement projects.

Generate referrals from existing client base and communicate leads to Business Developer

Build and maintain strong long-term relations with clients, focusing on all pertinent points of contact

Conduct regular site walkthroughs with clients to ensure quality and service expectations are met

Lead and facilitate the resolution of client concerns or issues

Ensure timely account renewals within the assigned client portfolio

Proactively assess and address site enhancement needs during visits

Collaborate with the Operations Manager to ensure service delivery meets or exceeds expectations

Schedule regular site visits with the Operations Manager for quality reviews and to ensure client expectations are met

Support hiring, training, and coaching of field crews for the assigned portfolio

Promote and enforce safety policies and procedures

Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services

Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings

Maintain proper account documentation and notes in the CRM system

Monitor and maintain satisfactory accounts receivable levels

Coordinate with the Branch Administrator to keep client records and contact information current

Perform additional duties as assigned by the Branch Manager

Education and Experience:

Associate's or Bachelor's degree in a business-related field, or equivalent experience in a customer-focused service industry

Minimum 3 years of experience in customer service, management, and leadership, preferably in the landscaping industry or local marketplace.

Strong written and verbal communication skills.

Demonstrated leadership and coaching abilities

Ability to foster collaboration and teamwork

Physical Demands/Requirements:

Operation of a computer and other office equipment/system, such as a laptop, cell phone, and sales and operational programs/tools

Position is a combination of mobile and sedentary work; must be able to remain in a stationary position for long periods of time

Customarily and regularly spends more than half of the time working away from BrightView's places of business, walking job sites, selling and obtaining orders or contracts for BrightView's services

Ability to travel by car, train, and plane

Position needs to be able to traverse uneven grounds and walk on job sites with clients and the branch team for periods of time up to 4 hours

Work Environment:

Works both indoors and outdoors; attends branch stretch and flex 3-4 days per week

Field-based position, a combination of office and customer-facing

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.

This job description is subject to change at any time

BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process _.

It's Not Just a Team. It's One BrightView._

Similar Jobs

Sr. Administrative Assistant, University Registrar

University of Miami • Coral Gables, FL • 17h ago

Management & Administrative

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here ( https://www.myworkday.com/umiami/d/task/1422$7248.htmld ) to log in to Workday to use the inter...

17h ago

Go to Apply

Sales Manager (Americas)

Trax USA Corp. • Coral Gables, FL • 1d ago

Management & Administrative

Sales Manager (Americas) Coral Gables, FL ( http://maps.google.com/maps?q=Coral+Gables+FL+USA ) Description Job Summary Trax USA Corp is seeking a dynamic and experiencedSales Managerto join our growing team and support...

1d ago

Go to Apply

Administrative Assistant

City of Coral Gables, FL • Coral Gables, FL • 1d ago

Management & Administrative

Administrative Assistant Print ( https://www.governmentjobs.com/careers/coralgablesfl/jobs/newprint/5207283 ) Apply ? Administrative Assistant Salary $51,274.45 Annually Location City of Coral Gables, FL Job Type Full-ti...

1d ago

Go to Apply

Manager Technical Services & Operations

Ryder System • Coral Gables, FL • 2d ago

Management & Administrative

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : Summary The Manager Technical Services and Operations provides leadership and...

2d ago

Go to Apply

Customer Service Representative (Scientific Background)

Latitude Inc • Homestead, FL • 4d ago

Management & Administrative

This is a fully onsite role in Homestead FL Salary: $19-25/hr We are seeking a detail-oriented and knowledgeable Customer Service Representative with a scientific background to join our team. This role is ideal for someo...

4d ago

Go to Apply

Enterprise Project Management Office Director

First Horizon Bank • Coral Gables, FL • 5d ago

Management & Administrative

Description Location : Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, NC; Raleigh, NC., Miami, FL or Dallas, TX Weekly Scheduled Hours : Monday-Friday 9am-5pm No sponsors...

5d ago

Go to Apply

Technical Services Rep

Latitude Inc • Homestead, FL • 1w ago

Management & Administrative

Position Overview The Technical Customer Solutions Specialist serves as a critical interface between customers and laboratory testing operations. This role is designed for a science-focused professional who can apply tec...

1w ago

Go to Apply

Junior Customer Service Representative (Science/ Environmental Background)

Latitude Inc • Homestead, FL • 1w ago

Management & Administrative

Job Summary: We are seeking a motivated and detail-oriented Junior Customer Service Representative with a degree in a science or environmental-related field. This role serves as a key point of contact for customers, supp...

1w ago

Go to Apply

Seasonal Administrative Assistant - Assembly

Cherry Bekaert • Coral Gables, FL • 1w ago

Management & Administrative

We are seeking an organized, detail-oriented Seasonal Administrative Assistant to supporting our team during the Spring tax season. This is a temporary position and candidates must be available to work starting mid Janua...

1w ago

Go to Apply

Seasonal Administrative Assistant - Assembly

Cherry Bekaert • Coral Gables, FL • 1w ago

Management & Administrative

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.