Administrative Coordinator 3
Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5208845)
Apply
?
Administrative Coordinator 3
Salary
$2,387.00 - $4,089.00 Monthly
Location
Lake Charles, LA
Job Type
Classified
Job Number
OPH/SP/216765
Department
LDH-Office of Public Health
Opening Date
01/23/2026
Closing Date
2/2/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health (https://ldh.la.gov/)
This Administrative Coordinator 3 position plays a vital role in supporting a wide range of public health programs, including Reproductive Health, Immunizations, WIC, HIV, Tuberculosis, Vital Records, and other essential services. The incumbent serves as a key point of contact for patients and visitors, provides clerical and data support, assists with eligibility screening and fee collection, and helps ensure clinic operations run smoothly. This role also supports vital records functions, community outreach, and emergency preparedness efforts, making it an excellent opportunity for a detail-oriented professional who enjoys working in a fast-paced, service-driven healthcare environment.
An ideal candidate should possess the following competencies:
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Successful Behaviors: Follows direction reliably, adjusts to feedback, and completes tasks on time.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Successful Behaviors: Owns results, meets standards, and responds to feedback professionally.
Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.
Successful Behaviors: Allocates resources effectively, follows procedures, tracks usage, and maintains accurate records to support operational and financial needs
Minimum Qualifications
Two years of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168060) .
Job Duties and Other Information
Job Duties:
Provide comprehensive clerical and administrative support for multiple public health programs, including Reproductive Health, Immunizations, WIC, HIV, STD, Tuberculosis, Genetics, Child Special Health Services, and Vital Records.
Serve as the primary point of contact for patients, clients, and visitors by answering and routing telephone calls, greeting the public, interviewing and screening patients to determine program eligibility, and assessing and collecting service fees.
Perform accurate data entry across multiple computer systems, schedule and maintain patient appointments, and ensure appropriate follow-up in accordance with nursing or medical care plans.
Support Vital Records operations by serving as a Local Deputy Registrar, issuing certified copies of death certificates, maintaining strict security and confidentiality of records, and properly collecting and processing fees.
Manage pre- and post-clinic administrative activities, including preparing clinic forms, posting patient charges, ensuring proper time entry and payroll coding, and completing travel expense reimbursement requests through LEO.
Participate in staff meetings, trainings, community outreach events, and emergency preparedness activities, including deployment under the Incident Command System during regional or statewide emergencies, while maintaining authorized driver requirements and knowledge of applicable federal, state, and agency policies.
The ideal candidate should possess the following:
Public Customer Service Experience, Medical Office Experience, Maintaining Medical/Healthcare Provider Schedules, and Data Entry experience
Position-Specific Details:
Location: Office of Public Health / Region 5-BRCO / Calcasieu Parish
Appointment Type: This position will be filled as a Job appointment (temporary appointment that may last up to 48 months
Cost Center: 3262109005
Position Number(s):68035
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
Shambrielle Pooler
Shambrielle.Pooler@la.gov
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821
225-342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on the Louisiana Works, Louisiana Rehabilitation Services is available here (https://www.laworks.net/workforcedev/lrs/lrs_rehabilitation.asp) .
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
ADi - 26: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?
I resist direction, ignore feedback, and need reminders to complete tasks.
I follow direction with reminders and often need clarification or support.
I follow direction reliably, adjust to feedback, and complete tasks on time.
I adapt quickly, follow through, and help others adjust as needed.
02
ADi - 26: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03
DA: Rate your ability to demonstrate accountability based on our definition: The ability to accept ownership for your actions, behaviors, performance, and decisions.
1= I have no experience and/or am uncomfortable demonstrating accountability
2= I have limited experience or require assistance to demonstrate accountability
3= I can demonstrate accountability
4= I can demonstrate accountability and help others improve their ability to demonstrate accountability
04
DA: Explain your rating by providing specific and relevant examples in the box below.
05
MR - 26: Managing Resources - How well do you manage financial, physical, or contractual resources to meet operational needs?
I struggle to manage resources, don't always follow required procedures, or have trouble keeping accurate records.
I handle basic resource tasks but may not consistently align them with priorities or follow procedures.
I manage resources effectively, follow procedures, track usage, and maintain accurate records to support my team's goals.
I plan ahead to meet future needs, improve systems, strengthen vendor relationships, and ensure compliance across resource areas.
06
MR - 26: Managing Resources - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07
UD: Rate your ability to use data based on our definition: The ability to use relevant and valid data to inform a recommendation for action.
1= I have no experience and/or am uncomfortable using data
2= I have limited experience or require assistance to use data
3= I can use data
4= I can use data and help others improve their ability to use data
08
UD: Explain your rating by providing specific and relevant examples in the box below.
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
Apply
Please verify your email addressVerify Email
