Senior Warehouse Manager
Location: Franklin, MA
Schedule: Monday-Friday, 8:00 AM-5:00 PM (must be flexible to work alternate days or times to learn and oversee second shift)
Salary: $125,000-$145,000 annually
Bonus: Annual holiday bonus
About the Company
We are a leading regional distributor and service provider specializing in large-scale appliance logistics, warehousing, and distribution throughout New England. Our operations support retail partners, builders, and service teams through efficient inventory management, dependable delivery, and customer-focused solutions. We are committed to operational excellence, safety, and developing strong leaders within our organization.
Position Overview
The Senior Warehouse Manager is responsible for overseeing all warehouse and distribution operations to ensure efficient, accurate, and safe processes. This role leads multiple warehouse shifts, manages large teams, drives continuous improvement, and partners closely with executive leadership. The position reports directly to the COO and plays a critical role in operational strategy and execution.
Essential Duties & Responsibilities
Oversee all warehouse operations including receiving, storage, order fulfillment, and shipping
Manage and develop large teams (60+ employees across shifts; 4 warehouse managers)
Ensure inventory accuracy through effective warehouse management systems and processes
Optimize workflows using lean tools and continuous improvement strategies
Schedule, assign, and oversee staff to meet operational requirements
Recruit, interview, train, mentor, and evaluate warehouse team members
Conduct performance reviews and provide constructive feedback when needed
Address employee relations matters, including conflict resolution and disciplinary actions
Drive a strong culture of safety, compliance, and accountability
Conduct facility and equipment inspections to ensure safety and functionality
Prepare and analyze daily, weekly, and monthly operational and KPI reports
Coordinate with logistics, customer service, and other departments to ensure seamless operations
Manage building security and shift opening processes
Support major initiatives such as warehouse expansions and software launches
Act as a change agent to standardize best practices across warehouse locations
Education & Experience
Bachelor's degree in Logistics, Supply Chain Management, or Business preferred
High school diploma or GED required
Minimum of 5 years of experience managing a warehouse or distribution center
Senior-level experience managing multiple shifts required
Experience with warehouse management systems (WMS) required
Skills & Competencies
Proven leadership experience with large warehouse teams
Strong professional demeanor and ability to motivate and develop teams
Excellent communication skills with employees, drivers, and partners
Strong Microsoft Office and computer skills (Teams, Outlook, Excel)
Ability to multitask, manage time effectively, and make sound decisions in fast-paced environments
Experience with safety compliance and regulatory standards
Ability to operate various @types of power equipment as needed
Why Join Us
This is a high-impact leadership role with competitive compensation, strong executive visibility, and the opportunity to lead and shape warehouse operations across a growing organization.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
