Location: Charlotte, NC
Work Type: Onsite
Pay: $28/hr.
Duration: Contract-to-Hire
Shift: Monday - Friday (8:00 am - 5:00 pm)
Interview: Phone screen and onsite interview
This position will be responsible for communicating shipment status and shipment accessorial changes between the Owens Corning Logistics
Team, Owens Corning Plant Shipping Leads, and Owens Corning Carrier Partners. The role will also support other Logistics Team functions including, but not limited to, requesting and organizing spot quotes, updating TMS database, working with specific Owens Corning critical customers, training new carrier representatives on the freight audit process, and auditing carrier invoices within the TMS system. Other functions will beassigned as needed.
Responsibilities:
Review suspended carrier invoices and provide resolution and approval to carrier partners. Review detention and other accessorial charge requests and get authorization key Owens Corning stakeholders. Provide payment status to carrier's and give feedback on aging invoices.
Review planned shipments for Owens Corning plants from pickup to point of delivery and resolve any problems for plants and carriers' partners around appointment setting, contact information, rating, missed pickups, and missed deliveries.
Communicate with the Logistics Team and direct Managers daily to escalate issues; loads requiring recovery, spot quote shipments, critical or urgent issues on shipments or site needs, etc.
Track & trace shipments, manage and report on various measurables in the TMS including, but not limited to carrier tender rejections, late delivery and pick-up, late delivery reason codes, load updates from carriers, critical customer lists, and others as needed.
Maintain TMS data integrity, error corrections, template updates, rate and carrier management within the TMS and other administrative functions within the TMS.
Assist in executing and communicating carrier scorecard data results for the carriers.
Maintain Owens Corning location database (Plants, Customers, Carriers, Suppliers).
Communicate weekly Fuel Surcharge updates. Monitor freight invoices for fuel cost discrepancies and research as needed.
Provide TMS training to new Masonite carriers and site users; develop and maintain SOP's that pertain to TMS training; assist in TMS implementation.
Other duties as assigned.
Qualifications
Associates degree; or 3 years post-high school work experience.
Intermediate analytical skills/experience.
Logistic experience}
Experience with SAP (a plus)
Minimum 1 year business analytics experience.
Minimum 1 year freight audit experience.
Minimum 2 years of customer service experience.
Minimum 2 years of Transportation or Load Planning experience.
Intermediate skill level with MS Office; required Excel and Word.
Strong teamwork, communication, and interpersonal skills.
Intermediate PC skills including spreadsheets, word-processing and database management.
Must be results oriented, have a sense of urgency, driven to succeed, have excellent communication skills, and is self-motivated.
Excellent verbal, written, negotiation and organizational skills.
Strong prioritization, planning, and reporting competency.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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About Kelly
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Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
