Operations Manager

Polaris Pharmacy Services, LLC • Des Plaines, IL • 2h ago

Salary Range $85,000.00 - $95,000.00 Salary

Description

WHO WE ARE At Polaris Pharmacy Services, we're more than a pharmacy - we're a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we're raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support.

Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job - we provide competitive pay, robust benefits, and genuine opportunities for career advancement.

If you're passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us.

JOB SUMMARY:

The Operations Manager at Polaris Pharmacy Services is responsible for ensuring operational excellence by overseeing the delivery of pharmaceutical products. This role is pivotal in guaranteeing that the right drug is delivered to the right place at the right time, thereby supporting the company's commitment to quality healthcare services.

DUTIES/RESPONSIBILITIES:

Oversee the daily operations of the pharmacy services to ensure efficiency and effectiveness in the delivery process.

Coordinate with various departments to streamline operations and improve workflow.

Implement and monitor operational policies and procedures to enhance productivity and compliance with industry standards.

Manage inventory levels to ensure adequate supply of pharmaceutical products while minimizing waste.

Develop and maintain relationships with suppliers and partners to ensure timely and cost-effective procurement of products.

Analyze operational data to identify areas for improvement and implement strategic initiatives to optimize performance.

Lead and mentor a team of professionals, fostering a culture of excellence and continuous improvement.

Ensure compliance with all regulatory requirements and industry best practices.

Collaborate with senior management to align operational goals with the company's strategic objectives.

Address and resolve any operational issues promptly to maintain service quality and customer satisfaction.

Qualifications

QUALIFICATIONS/COMPETENCIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED SKILLS/ABILITIES:

Strong leadership and team management skills, with the ability to motivate and develop staff.

Excellent problem-solving abilities and attention to detail.

Proficiency in using operations management software and tools.

Strong communication and interpersonal skills to liaise effectively with various stakeholders.

Ability to work under pressure and meet tight deadlines.

Knowledge of regulatory requirements and compliance standards in the pharmaceutical industry.

EDUCATION and/or EXPERIENCE:

Pharmacy technician licenses/certifications required by state regulations and state of practice.

Minimum of 5 years of experience in operations management, preferably within the pharmaceutical or healthcare industry.

Proven track record of managing and optimizing supply chain processes.

Experience in coordinating logistics and ensuring timely delivery of products.

PHYSICAL DEMANDS

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:

May sit or stand seven (7) to ten (10) hours per day

The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, walk

May be necessary to work extended hours as needed

May lift and/or move up to 30 pounds

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role

HOLIDAY & PTO POLICY

Paid holidays are provided annually, with 6 days offered each year, along with 5 sick days.

Employees earn up to 10 PTO days each year, with rollover options and milestone bonuses.

Employees have the option to cash out up to 10 PTO hours each quarter for added financial flexibility.

Please note, because we are a pharmacy most of our locations are open 24-hours a day, 7 days a week and therefore schedules may change as determined by the needs of the business.

BENEFITS for full time Employees

Medical, Dental, and Vision insurance

401 (k) (available for Part Time & Full Time EEs)

Company Paid Life insurance

Short-term and Long-term disability insurance

Tuition reimbursement

Personal Time Off (PTO)

Competitive pay with annual performance reviews and merit-based raises

Career growth potential

Annual on-site voluntary Flu Vaccines

Employee referral bonus program

Go to Apply

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