Back to Jobs search

Sales Operations Manager - Professional Services

Confluent • Washington, DC • 4h ago

Location:

Remote, United States

Employment Type:

FullTime

Location Type:

Remote

Department

Sales

Compensation:

$150.6K - $177K - Offers Equity

At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click here (https://confluentbenefits.com) .

Overview

We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.

It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.

One Confluent. One Team. One Data Streaming Platform.

About the Role:

This role will provide operational support to the CSG Americas organization, which delivers a portfolio of services optimized to support the various stages of the Confluent customer journey at scale. The Operations Manager will work closely with the Professional Services Operations Director, along with Americas PS stakeholders to drive operational excellence across the organization. Responsibilities include partnering with PS Practice Managers and Leadership on strategy development, leading the execution of process improvement initiatives, leading inspection cadences for pipeline and project delivery, tracking key performance indicators, and identifying operational improvements. This role requires a deep understanding of Confluent's internal processes, strong organizational skills, and the ability to collaborate effectively with various teams.

What You Will Do:

Partner with the AMER PS Sales leadership team on the Implementation of our Operational framework, including leading key operational and governance cadences for the organization.

Support strategy development in partnership with CSG and AMER PS&E leadership, including resourcing and capacity planning, process development, and partner scaling opportunities.

Develop and refine standard delivery processes to ensure global consistency in execution

Track and report on team KPIs and success metrics.

Support multiple PS sales leaders from pipeline creation through project delivery, including Weekly, Monthly and Quarterly Business Reviews.

Lead projects and initiatives focused on improving productivity and simplifying processes throughout the AMER PS organization.

Collaborate with stakeholders to drive execution of partner delivery efforts across a portfolio of Professional Services engagements.

Develop productive and trusting relationships with leaders and other internal stakeholders

Support the CSG AMER team in other operational tasks as needed.

What You Will Bring:

4-5+ years of experience in operations, project management, or a related field.

Strong organizational and time management skills.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

Experience with Salesforce, Gainsight, or similar business systems is a plus.

Familiarity with Confluent's products and services is a plus.

Ready to build what's next? Let's get in motion.

Come As You Are

Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible.

We're proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

Similar Jobs

Account Manager

Allied Universal • Washington, DC • 2h ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

2h ago

Go to Apply

Armed Security Officer

Allied Universal • Alexandria, VA • 3h ago

Management & Administrative

3h ago

Go to Apply

Field Project Manager

Parsons Corporation • Centreville, VA • 3h ago

Management & Administrative

In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of v...

3h ago

Go to Apply

Directorate Action Officer (Multiple Levels)

Noblis • Lorton, VA • 3h ago

Management & Administrative

Responsibilities This position serves as the Advisory and Assistance Services (A&AS) Action Officer for the Defense Threat Reduction Agency (DTRA) Operations, Plans, Policy, and Resources Directorate (J3/5/8). The Ac...

3h ago

Go to Apply

Manager, Data Scientist - Card Intelligence Model Risk Management

Capital One • Mclean, VA • 3h ago

Management & Administrative

Manager, Data Scientist - Card Intelligence Model Risk Management Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using...

3h ago

Go to Apply

Product Manager: Capital One Shopping (Remote-Eligible)

Capital One • Mclean, VA • 3h ago

Management & Administrative

Product Manager: Capital One Shopping (Remote-Eligible) We are looking for a Product Manager to join our growing team in Capital One Shopping. If you have a remarkable ability to use data to tell a story, form a hypothes...

3h ago

Go to Apply

User Experience Research Manager - Facebook Search

Meta • Washington, DC • 3h ago

Management & Administrative

Summary: Within the Meta Recommendation Systems organization, the Facebook Search pillar is seeking a UX Research Manager to lead our Search product. Over 2 billion people use Facebook Search every month, and Search play...

3h ago

Go to Apply

IT Operations Manager

Leidos • Odenton, MD • 4h ago

Management & Administrative

Description Leidos, under the DEIM division, currently has an exciting opportunity for an IT Operations Manager to support the Defense Media Activity. The Operations Manager will lead the infrastructure, network, and dom...

4h ago

Go to Apply

Sales Consultant

Penske Automotive • Vienna, VA • 11h ago

Management & Administrative

Mercedes-Benz of Tysons Corner, a Penske Automotive Group dealership located in Vienna, VA, is looking for New Car Sales Consultants to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Pensk...

11h ago

Go to Apply

TS/SCI Help Desk

Insight Global • Washington, DC • 15h ago

Management & Administrative

Job Description Insight Global is looking for a TS/SCI Help Desk Candidate to work at the Pentagon. The Help Desk Specialist provides technical support to end users across a range of hardware, software, and network syste...

15h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.