Project Coordinator

Element Materials Technology • Broken Arrow, OK • 2d ago

Overview

Element has an opportunity for a Client Services & Order Management Specialist to perform order entry of incoming test requests and other scheduled tasks under direction of Office Manager or detailed procedures. Perform technical review of client PO's to ensure compliance.

Salary: $20- $30/hour (Depending on Experience)

Responsibilities

Receive incoming shipments & assist with customer pickup and return of samples

Review customer PO's, and enter work orders

Verify that orders received include all necessary paperwork to allow for proper testing of samples

Contact customers over PO discrepancies or to obtain additional test detail

Serve as a point of contact for customers, assisting them with order status updates

Distribute entered sample/material to required processing departments

Work with Production and Laboratory personnel to expedite work

Ensure that requirements for Subcontracting of work are met and generate required documentation, upon request

Alert staff to expedite/ rush work and follow-up on issues

Promptly address revised PO's for work in progress by entering the new PO's into the system and communicating changes to appropriate department supervisor

Interact with internal departments on questions or issues related to particular projects

Assists with coordination of production, quality and process improvements

Assist in the access and persuasion steps of the sales process; including qualifying, relationship building, needs evaluation, solution development / presentation and closing

Proactively engage with customers using phone, email, web conferencing

Identify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element Material Technology

Manage relationships with customers

Focus on straightforward quotation enquiries for standard products & services

Gain pricing and lead time from standard price lists

Work with departments to resolve complaints

Process sales invoices, quoting and provide status report to clients

When applicable, handle requests for information (e.g. shipping / delivery dates)

Actively utilize Customer Relationship Management (CRM) tool to record activities, ensuring contact details are accurate, duplicates are removed, new information is added, and accurate call / visit logs are entered

Achieve sales goals by converting and penetrating accounts

Build and maintain a working knowledge of Element Material Technology service offerings; participate in training / coaching opportunities

Ensures all work is performed in accordance with company safety and quality policies and procedures and regulatory agency regulations

Other duties as assigned by supervisor or lab management

Skills / Qualifications

High school diploma or equivalent required; associate degree in business administration or related field preferred

2-4 years of experience in customer service, order management, or administrative support-preferably in a testing laboratory or technical services environment

Strong attention to detail with proven accuracy in data entry, documentation, and PO review

Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Excellent written and verbal communication skills with the ability to manage client inquiries and coordinate across departments

Highly organized with strong multitasking and problem-solving abilities in a fast-paced setting, with commitment to safety, quality, and process compliance

This position requires access to export-controlled commodities, technical data, technology, software, and services. U.S. citizenship, U.S. legal permanent resident status, protected person status under 8 U.S.C. § 1324b(a)(3), or U.S. Government export authorization is required. Any offer of employment is contingent upon the employer obtaining the necessary export authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Office of Defense Trade Controls, or other applicable government agency.

Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner".

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

Job Locations US-OK-Broken Arrow

ID 2026-18234

Similar Jobs

Registered Nurse

Veterans Affairs, Veterans Health Administration • Tulsa, OK • 55min ago

Hospital & Medical

Summary Eastern Oklahoma VA Health Care System is a Joint Commissioned accredited Level 1c complexity that consists of a 61-bed hospital located in Muskogee as well as six community based outpatient clinics located in Tu...

55min ago

Go to Apply

(USA) Personal Shopper - Sam's

Walmart • Owasso, OK • 2h ago

Position Summary... What you'll do... Develops and supports Membership by providing information on Membership benefits promoting the value of Company products and services processing Memberships upgrades and credit accou...

2h ago

Go to Apply

Director of Finance - Contract 90 Days

Robert Half • Catoosa, OK • 3h ago

Finance, Accounting & Banking

Description Temp (90 days) | Strong Temp-to-Hire Potential Location: 100% Onsite - Catoosa, OK Compensation: DOE The Director of Finance (Commercial) serves as a strategic business partner to senior commercial leadership...

3h ago

Go to Apply

AI Finance - Senior - Technology Consulting - Location Open

EY • Tulsa, OK • 3h ago

Finance, Accounting & Banking

Location: Akron, Arlington, Atlanta, Austin, Baltimore, Birmingham, Boca Raton, Boston, Buffalo, Charleston, Charlotte, Chattanooga, Chicago, Cincinnati, Cleveland, Columbia, Columbus, Dallas, Denver, Des Moines, Detroit...

3h ago

Go to Apply

Supervisor - Asset Integrity & Engineering

ONEOK, Inc • Tulsa, OK • 5h ago

IT & Engineering

WeAreONEOK -Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. JOB SUMMARY The Mechanical Integrity (MI)...

5h ago

Go to Apply

Market Intelligence Analyst Sr/Consultant

Williams Companies • Tulsa, OK • 9h ago

Management & Administrative

Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, re...

9h ago

Go to Apply

Medical Assistant - OBGYN

Saint Francis Health System • Tulsa, OK • 12h ago

Hospital & Medical

Current Saint Francis Employees - Please click HERE ( http://www.myworkday.com/saintfrancis/d/task/3005$4482.htmld ) to login and apply. Full Time Days This position qualifies for a $1,500 sign-on bonus, per qualificatio...

12h ago

Go to Apply

AAA Fleet Supervisor - Roadside Assistance

AAA Mid Atlantic • Tulsa, OK • 16h ago

The AAA Tulsa Fleet is seeking an experienced Fleet Supervisor!! This individual will be responsible for managing day-to-day operations at our Fleet Office and working directly with drivers and other supervisors to make...

16h ago

Go to Apply

CDL-A Truck Driver

Riverside Transport • Tulsa, OK • 19h ago

Trucking & Construction Sponsored

Hiring CDL-A Drivers MULTIPLE POSITIONS AVAILABLE - Route types and driver types vary by location OTR & DEDICATED DRIVERS - Get home weekly or bi-weekly, depending on location DRIVER-FRIENDLY PERKS - Full benefits, s...

19h ago

Go to Apply

CDL A Local Truck Drivers Needed Immediately

Riverside Transport • Tulsa, OK • 19h ago

Trucking & Construction Sponsored

19h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.