Corporate Communications Specialist - Content and Editorial

Fifth Third Bank, N.A. • Chicago, IL • 3h ago

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

T he Communications Specialist - Content and Editorial create s and publishes clear, compelling, consistent, and accurate content and communications. Builds credibility as a trusted partner through a balance of business acumen, effective communication, project management and client relationships.

Provides a broad spectrum of internal communications, including proactively sourcing story and content ideas from within the organization to create, writ e , edit and distribute clear , ?compelling, and consistent deliverables. Collaborates with corporate communications, divisions and line of business partners to develop content.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues . E nsures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying , assessing, managing, monitoring, and reporting risks of all @types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Identif ies ,? create s ?and curate s high-quality?content for th e company's intranet.?

Identifies and implements content and communication strategies across multiple mediums and channels.

Collaborate s ?with?cross-functional teams,?designers, videographers, and subject matter experts.

Deliver s against?editorial calendars and ensures all content is consistent with our Brand, Vision, Purpose and Value s .

Champion s employee engagement by promoting interactive features, campaigns, and storytelling.?

Partner s with Technology and Human Capital teams and other departments to ensure seamless integration with other digital workplace tools.?

Monitor s ?and analyze s content performance to continuously improve the user experience through design enhancements, personalization, and feedback loops.

Establish es ?and enforce s governance policies, content standards, and publishing workflows. Collaborate s with internal stakeholders to ensure? timely ?updates and consistent messaging.

Assumes additional responsibilities as required to fulfill d epartmental goals.

SUPERVISORY RESPONSIBILITIES: None.

MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

Bachelor's degree? required ; experience in banking?or financial services preferred.

3 to 5?years?of? communications ?experience.

Excellent?attention to detail along with superb?writing, editing, and storytelling skills.?

Ability to deliver against tight deadlines when they arise, resolve issues, and propose solutions in a fast-paced environment.?

Excellent project management skills and? exceptional at ?multi-tasking and prioritizing.?

Highly flexible?and curious; able to quickly respond to changing or?unanticipated?needs and mobilize accordingly.?

Strategic problem? solver ?who can look around corners to? identify ?potential obstacles and design thoughtful, creative solutions.?

Willingness to?work?with all levels of employees and leaders across the organization, including key internal partners and executive? team ?with discretion, sound? judgment ?and a sense of humor.

Excellent computer skills. Must be proficient in technology utilized to communicate effectively such as Adobe, Excel, PowerPoint, Word, SharePoint, Salesforce etc.

E xperience with analytics tools and user experience design preferred.

Self-motivated with excellent business acumen and strategic thinking skills.

WORKING CONDITIONS:

Normal office environment with little exposure to dust, noise, temperature and the like.

Extended viewing of a CRT screen.

Corporate Communications Specialist - Content and Editorial

Total Base Pay Range 54,400.00 - 111,500.00 USD Annual

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION -- Cincinnati, Ohio 45202

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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