Aisles Online Shopper

Hy-Vee Food Stores • Springfield, IL • 2d ago

Additional Considerations (if any):

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Aisles Online Shopper

Department: Aisles Online

FLSA: Non-Exempt

General Function

Responsible for selecting "the best of the best" products for our online shoppers. Will also be responsible for accurately selecting groceries ordered online by our customers.

Core Competencies:

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Online Shopping Department Manager

Positions that Report to you: None

Primary Duties and Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Makes an effort to learn customers' names and to address them by name whenever possible.

Assists customers by: (examples include)

Escorting them to the products they are looking for.

Securing products that are out of reach.

Loading or unloading heavy items.

Making note of and passing along customer suggestions or requests.

Performing other tasks in every way possible to enhance the shopping experience.

Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.

Accurately selects groceries ordered online by customers.

Selects highest quality produce, meat, and other fresh products.

Selects, scans, and bags items from all temperature zones.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

Tenders customer orders through POS and charge the customer's credit card.

Upon gathering orders, place in storage at proper temperature and promptly retrieve from storage prior to customer's arrival.

Ensures products maintain proper temperature through the entire process.

Cart to and place in holding area for pick-up.

Lift, carry, and load groceries into customer vehicle.

Continually monitors incoming online orders to ensure prompt, on-time fulfillment.

Performs other job-related duties and special projects as required.

Education and Experience

High school diploma or equivalent preferred.

Knowledge, Skills, Abilities and Worker Characteristics

Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.

Good verbal and written communication skills.

Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.

Ability to identify problems, develop and execute solutions.

Must possess the ability to substitute products for customers, upon request and unavailability.

Well organized, able to multi-task, and work in a fast-paced environment.

Ability to work independently and complete daily workload with limited supervision.

Physical Requirements

Visual requirements include: ability to see detail at near range with or without correction.

Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds.

Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions

The duties of this position are mostly performed in a retail store setting. This position maybe exposed to dust, noise, and temperature extremes. There are possible hazards from moving equipment and possible electrical shock. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast-paced work environment.

Equipment Used to Perform Job

Pallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, copier, fax (within wage and hour guidelines).

Contacts

Has daily contact with store personnel, customers, and the general public.

The anticipated hourly starting wage for this position is $15.00 to $18.75 depending on experience.

For information on company benefits visit Benefits | Hy-Vee (https://www.hy-vee.com/corporate/careers/benefits/) .

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

Similar Jobs

Account Director I Enterprise

Lumen • Springfield, IL • 3h ago

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up...

3h ago

Go to Apply

Account & Relationship Management Specialist II

Wolters Kluwer • Springfield, IL • 3h ago

Management & Administrative

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers...

3h ago

Go to Apply

Principal Software Engineer

Oracle • Springfield, IL • 4h ago

IT & Engineering

Job Description Oracle Health Application and Infrastructure is a new line of business that strives to apply our expertise in IaaS and SaaS to transform the health care industry, provide patient-centric care and make the...

4h ago

Go to Apply

Company CDL-A Truck Driver

Dollar General • Springfield, IL • 6h ago

Trucking & Construction Sponsored

Hiring CDL-A Drivers Dollar General Fleet is hiring Class A CDL Truck Drivers for touch-freight regional routes based out of Fulton, MO. We take care of our DG family so you can take care of yours. Apply today to get con...

6h ago

Go to Apply

CDL-A Truck Driver

Riverside Transport • Springfield, IL • 6h ago

Trucking & Construction Sponsored

Hiring CDL-A Drivers MULTIPLE POSITIONS AVAILABLE - Route types and driver types vary by location OTR & DEDICATED DRIVERS - Get home weekly or bi-weekly, depending on location DRIVER-FRIENDLY PERKS - Full benefits, s...

6h ago

Go to Apply

Manufacturing Quality Engineer

Meta • Springfield, IL • 8h ago

IT & Engineering

Summary: This role is responsible for the generation, implementation, and management of a Manufacturing focused Meta Quality Program, by establishing a Quality Program that is focused on people, processes and accountabil...

8h ago

Go to Apply

Customer Service Specialist

Ally • Springfield, IL • 8h ago

Management & Administrative

General information Ref # 21544 Remote? No Ally and Your Career * Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, w...

8h ago

Go to Apply

Customer Service Representative

U-Haul • Springfield, IL • 8h ago

Management & Administrative

Compensation Range: $15.00 to $24.68 Hourly Location: 410 Bruns Ln, Springfield, Illinois 62702 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated peo...

8h ago

Go to Apply

Patient Access Optimization Analyst

Baylor Scott & White Health • Springfield, IL • 9h ago

Hospital & Medical

JOB SUMMARY The Patient Access Optimization Analyst role is to configure and provide functional and technical support for access optimization initiatives. This position also assists with the analysis, solutioning, docume...

9h ago

Go to Apply

NetSuite Sales Account Manager - Denver

Oracle • Springfield, IL • 9h ago

Management & Administrative

Job Description About Oracle NetSuite Founded in 1998, Oracle NetSuite was the first cloud company - ushering in the new era of cloud computing. NetSuite's mission is to deliver one system, the suite, that gives leaders...

9h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.