Working Title: Workstation Deployment Technician
Job Class: Information Technology Specialist 1
Agency: Minnesota IT Services
Job ID : 91437
Location : St. Paul
Telework Eligible : Yes #LI-Hybrid
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 01/16/2026
Closing Date : 01/22/2026
Hiring Agency/Seniority Unit : Minnesota IT Services
Division/Unit : Enterprise / Endpoint Support
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : Yes - Up to 20%
Salary Range: $25.54 - $38.34 / hourly; $53,327 - $80,053 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners.
Minnesota IT Services is seeking a skilled Workstation Deployment Technician to assist with the lifecycle tasks related to desktop and laptop computers, currently an installed base of approximately 50,000 devices. These tasks include, but are not limited to: preparation, imaging, operating system and application installation, transfer of user settings and data, placement on the customer's desk, onboarding of the customer to the new computer, retrieval of the customer's previous computer, sanitization and removal of computer hardware. This position will perform assigned work in a variety of workplace environments. This includes but is not limited to large multi-tenant office buildings, regional field offices, correctional facilities, elected official offices, laboratories, warehouses, and public use spaces.
This position requires an employee to be onsite at 1450 Energy Park Drive, St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location . Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements.
Minimum Qualifications
To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :
This position requires a minimum of one (1) years of IT experience.
Experience must include:
Experienceinstalling,setting up,configuring,andtroubleshooting,ofcomputerhardware,software,and peripherals.
Experiencewith currentmobile(Android,iOS), WindowsClientOperatingSystems and MacOs.
ExperiencewithMicrosoftOffice andIndustrystandard webbrowsers.
Experience with remote support and collaboration tools (e.g. Bomgar, Beyond Trust,TeamViewer, Config Man,RDP,MicrosoftTeams,WebexTeams,Slack,Zoom,etc.)
Experienceworkingwithincidentlogging, worktrackingsystems forretrievingticket queueforworkorders.(e.g.Remedy onDemand,Footprints,orServiceNow).
Experienceimaging desktopsandlaptops fordeployments(e.g.MECM,Ghost orAcronis).
Experienceproviding customerserviceandcommunicationeffectively.
Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.
Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.
Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master's degree for eighteen (18) months of experience; a bachelor's degree for one (1) year; and an associate's degree for six (6) months.
** This position requires a driver's license for travel between agency-based offices .
Preferred Qualifications
Experiencemultitasking,prioritizing,workingondeadlines,andcreatingefficiencies.
Experiencewriting documentationandpresentingideastogroups ofpeople.
Experiencewithdigital distributionservices(e.g.GooglePlayStore,MicrosoftMECM,MicrosoftStore, orAppleAppStore)
Demonstratedability totranslatetechnical informationfornon-technicalstaff.
Experienceinproblem-solvingmethodologywiththeabilitytomultitaskinafast-pacedenvironment.
Proficientincommunicationandinterpersonalskills asappliedtointeractionwithcustomers,coworkers,andothers.
Abilitytoeffectivelyorganize andprioritizeworkandperform ineffectiveandtimelymanner.
Physical Requirements
Requires moving/lifting devices such as desktops, monitors, laptops, and miscellaneous equipment from multiple locations (Desk to desk or from one agency site to another), lifting devices up on to storage shelves above head (40 lbs.) and being able to gain access under desk.
Additional Requirements
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
SEMA4 Records Check (applies to current and past state employees only)
Criminal History Check
Reference Check
Social Security and Address Verification
Education Verification
CJIS Background Check
Driver's License Check
DHS Vulnerable Adult Check
Tax Check
Other legally required checks
Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
