Customer Service Associate

Walgreens • Crystal Lake, IL • 4h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1743195BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 151 NORTHWEST HWY,CRYSTAL LAKE,IL,60014

Full District Office Address: 151 NORTHWEST HWY,CRYSTAL LAKE,IL,60014-07936-06746-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 06746-CRYSTAL LAKE IL

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Sales Consultant

Sysco • Bartlett, IL • 39min ago

Management & Administrative

Job Summary: This is an outside sales position responsible for promoting the company's products and services and for building relationships with new and existing accounts. The focus is to help Greco customers succeed whi...

39min ago

Go to Apply

Security Officer - Manufacturing Center - Access Control

Allied Universal • Walworth, WI • 4h ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

4h ago

Go to Apply

Service & Support Engineer-Additive Manufacturing

Renishaw Inc • West Dundee, IL • 4h ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13216360 rincipal Duties & Responsibilities Assist customer on site specific l...

4h ago

Go to Apply

Sales Account Manager

Reyes Holdings • Schaumburg, IL • 5h ago

Management & Administrative

Join the leading beverage provider, Reyes Coca-Cola Bottling! Shift: Full Time, Monday-Friday, 7am start time Benefits: Medical, Dental, Vision, 401K Match, PTO, Education Reimbursement Local Routes available: Schaumburg...

5h ago

Go to Apply

Regional Sales Manager-Metrology

Renishaw Inc • West Dundee, IL • 12h ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13216361 Principal Duties & Responsibilities Overall responsibility for sales...

12h ago

Go to Apply

Regional Sales Manager-Metrology

Renishaw Inc • West Dundee, IL • 12h ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13216359 Principal Duties & Responsibilities Overall responsibility for sales...

12h ago

Go to Apply

Senior Sales Manager, Roadside Protect

Bosch • Itasca, IL • 13h ago

Management & Administrative

Company Description We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our areas of activity are every bit as diverse as our o...

13h ago

Go to Apply

Manager, Marketing - Content Marketing

Wolters Kluwer • Riverwoods, IL • 16h ago

Management & Administrative

LOCATION: Hybrid - 8 days a month in the office. Offices include Chicago IL, Riverwoods IL, Madison WI, Dallas TX, Houston TX, and Philadelphia PA OVERVIEW The Content Marketing manager is responsible for scaling and lea...

16h ago

Go to Apply

Customer Service Representative

U-Haul • Streamwood, IL • 1d ago

Management & Administrative

Compensation Range: $15.00 to $24.68 Hourly Location: 529 E Lake St, Streamwood, Illinois 60107 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated peo...

1d ago

Go to Apply