Ember & Ice Server, On-Call

OMNI HOTELS MANAGEMENT CORP • Eagan, MN • 2h ago

Ember & Ice Server, On-Call Job Locations US-MN-Eagan Requisition ID 2026-131890 # of Openings 1 Category (Portal Searching) Food & Beverage Location A substantial part of the 200-acre Viking Lakes mixed-use development, this destination is home to the Minnesota Vikings headquarters, Twin Cities Orthopedics Performance Center and TCO Stadium. The location is easily accessible from downtown Minneapolis and St. Paul, the Mall of America and airport, with additional uses for the planned development to include corporate offices, retail, restaurants and entertainment. The 320-room luxury hotel features more than 35,000 square feet of indoor and outdoor meeting and pre-function space, including a 7,500-square-foot ballroom, a 4,410-square-foot event center and six two-story hospitality lounges for groups and meeting planners to utilize. From small board meetings, conferences and large galas or special events to Sunday football tailgates and more, the Omni Viking Lakes Hotel accommodates groups of all sizes with its robust meetings offerings, multiple food and beverage venues, a signature spa and state-of-the-art fitness facilities. Job Description Omni Viking Lakes Hotelis seeking anOutlet Server.This team memberis responsible forcourteouslywaiton and serve the guests of the hotel, delivering extraordinary customer service,in accordance withOmni standards. Omni Hotels has been named one of the "Best-Led Companies of 2024" by Glassdoor If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotelcompanythen you will love working with Omni! Salary for this position starts at:$11.41/hour plus gratuities.Omni Viking Lakes Hotel reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race. Part Time Associates at Omni Viking Lakes are entitled toelectthe following benefits: Dental, Vision and other healthcare benefits. Additionalassociate benefits offered include discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued educationopportunitiesand more. Responsibilities Provide outstanding service to restaurant guests in a friendly and professional manner, following proper steps of servicestandards. Supports new Omni Safe and Clean protocols throughout the spa to support Omni's Covid-19 related sanitation protocols. Mustmaintaincomplete knowledge offood andbeverage offerings, including wine service. Havecompleteunderstanding of floor plan, table numbers, and seat numbers. Deliver food to correct tables according to ticket, floor plan, and seat numbers. Be pleasant, smile and greet all guests, using surnames when obtained. Take food and beverage orders andupsellas often as possible. Tendto allneedsof the guest during their visit to the restaurant. Must be familiar with and adhere to all liquor liability laws. Communicate withculinaryteamregardingmeal requirements, allergies, dietaryneeds,and special requests. Send orders usingMICROSsystem,presentaccuratechecktoguestand process payment. Complete station set-up and breakdown/side-work, including: Ensure salt and pepper, and sugarcaddiesare always full. Polish and clean all water glassware in assigned station during each shift. Maintain tabletop items and fold napkins according to specified standards. Bus tables whenever needed due to circumstances.Dust all tables to include table legs. Alertthe managerimmediatelyif a member or guest has a suggestion,complaint,or issue. Maintaincleanlinessof the restaurant. Assistin the orientation and training of new associates. Assistin seating guests and answering phones for restaurant and room service as needed. Crosstrainamong other food and beverage outlets as needed. Maintain knowledge of the propertyand its amenities. Ensuring all productsarewithin date and using the FIFO method of storage. Report to the restaurant Supervisor ormanagementany need for housekeeping and/or repairs of restaurant space or equipment. Must be able to set tables to specifications and carry trays. Attend department meetings and other required companytraining. Perform any otherduties asassigned by management. Qualifications Qualifications Mustbe ata minimum of 18 years old. Twoyearsservingexperience. Previousserving and guest service experiencerequired, upscale hotel or resort experience is strongly preferred. Must have andmaintaincurrent TIPS,ServSafeor equivalent alcoholtraining. MICROS Experiencepreferred. Mustbe able to communicate effectively. Mustconsistentlydemonstrateexcellent interpersonal skills, be teamwork-oriented, andexhibita positive attitude. Must be willing toworka flexible schedule, including weekends,holidays,and evenings. Must agree and adhere tocompensationacknowledgment and tip reporting guidelines. Must be able to work in a fast-paced environment and multitask. Physical Requirements: Must be able to stand and walk for an extendedperiodor for an entire shift. Must be able to move, lift, carry, push, pull, and place objectsweighing up to 50 pounds withoutassistance. Working Environment: Interior of restaurant kitchen and designated bar area, with occasional travel around the property as needed. Exposure to a kitchen environment withhigh temperatures. Exterior of Hotel with exposure to weather conditions. Exposure to Food and Beverage hazardous cleaning chemicals. Exposure tofood items and beverages. Tools & Equipment: MICROS Computer and Card, Open Table,Kronos,Telephone, Wine Key, Knife. - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statementIf you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email toapplicationassistance@omnihotels.com. Omni Hotels & Resortsdoesnot discriminateon the basis ofany protected category with respect to the payment of wages. Omni Hotels & Resorts is an equal opportunity employer.

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