Retail Manager II

First Interstate BancSystem • Colfax, WA • 1d ago

**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
This position will support our Rosalia and Colfax, WA branches.
What's Important to You
We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.
Generous Paid Time Off (PTO) in addition to paid federal holidays.
Student debt employer repayment program.
401(k) retirement plan with a 6% match.
The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.
We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.
SUMMARY
The Retail Manager II is responsible for the delivery of outstanding customer service, achievement of growth goals, operational efficiencies, and development of Financial Service Representatives, typically in a branch with assets between $50 and $125MM. This position will develop and maintain client relationships utilizing the full spectrum of banking services with emphasis on First Interstate Bank's Service Commitments and in accordance with our vision and values. This is a producing position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Facilitates integrated delivery of financial services and products, including customized lending, cash management, investment management, etc. by referring clients to the appropriate department or division.
Manages the effective use of client relationship management software including First 15, recording appropriate activities, incidents, referrals and marketing.
Ensures operational efficiency, compliance, and quality standards are met.
Participates in and enforces all aspects of branch security in accordance with First Interstate Bank's security policy.
Demonstrates compliance with all bank regulations for assigned job functions and applies to designated job responsibilities.
Keeps up to date on regulation changes, follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Learns, demonstrates, and fosters the First Interstate Bank's corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate; embraces the Bank's vision, mission and values.
Ensures positive community relations in the branch market area; works in a coordinated effort with all branches to in the market to foster One First Interstate in the community.
MANAGEMENT RESPONSIBILITIES
Manages a branch, possibly two, in a market.
Manages and fosters growth in the top 25 customer relationships of the branch.
Manages the selections, placement, performance, development, promotion, and termination of branch employees; collaborates with the Retail Hub Manager and/or Bank President.
Coaches and mentors all branch employees in learning the skills required for their level of role, including technical expertise of consumer and small business lending and opening deposit accounts; includes effective use of the dashboard to monitor and measure performance.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS AND ABILITIES
Attention to detail, including verbal and written instructions.
Maintains confidentiality.
Effective use of tact and diplomacy as it relates to clients and co-workers.
Working knowledge and use of a perso

Similar Jobs

Executive Chef - Washington State University Athletics

ARAMARK • Pullman, WA • 1w ago

Retail & Hospitality

Executive Chef - Washington State University Athletics Requisition #: 627361 Location: Pullman, WA, US, 99163 Career Area: Culinary Description: Job Description The Executive Chef is a management position overseeing the...

1w ago

Go to Apply

barista - Store# 03358, NE STADIUM WAY - PULLMAN

Starbucks • Pullman, WA • 2w ago

Retail & Hospitality

Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. Whethe...

2w ago

Go to Apply

Retail Merchandiser

Acosta Group • Pullman, WA • 2w ago

Retail & Hospitality

Retail Merchandiser General Information Company: CRO-US Location: PULLMAN, Washington, 99163 Ref #: 90438 Pay Rate: $ 16.66 Experience/skills and/or location may influence position wage rate Function: Merchandising Emplo...

2w ago

Go to Apply

Kitchen Team (P1-1351417-0)

Panda Restaurant Group, Inc. • Pullman, WA • 3w ago

Retail & Hospitality

Join us as a Kitchen Team Associate We're looking for friendly team players to cook delicious food while maintaining the highest standards of cleanliness for our guests. Thrive in a safe and supportive work environment w...

3w ago

Go to Apply

Shift Leader (P1-1360754-1)

Panda Restaurant Group, Inc. • Pullman, WA • 3w ago

Retail & Hospitality

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and...

3w ago

Go to Apply

Retail Sales Specialist

Staples • Moscow, ID • 3w ago

Retail & Hospitality

Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You'll have our customers' needs in mind as you provide solutions. You will also...

3w ago

Go to Apply

Senior Marketing Engineer

Schweitzer Engineering Laboratories, Inc. • Pullman, WA • 1d ago

Sales & Marketing

The electric power system worldwide is undergoing an exciting transformation. New forms of power generation, immense load growth thanks in large part to the tech industry, and other critical challenges needing resolved,...

1d ago

Go to Apply

Family Medicine Physician

AMN Healthcare • Pullman, WA • 2d ago

Hospital & Medical Sponsored

Job Description & Requirements Family Medicine Physician StartDate: ASAP Pay Rate: $295000.00 - $350000.00 Join an established Family Medicine group, affiliated with a local Hospital and Family Medicine Residency! No...

2d ago

Go to Apply

Home Care Aide

Addus Homecare • Moscow, ID • 4d ago

Hospital & Medical Sponsored

Now offering up to $20 dollars per hour! We offer Daily Pay for select positions. Addus HomeCare is hiring immediately for Home Care Aides. This rewarding, entry-level position provides consistent, flexible full-time/par...

4d ago

Go to Apply

Online Survey Taker. Earn up to $25 per survey. - Remote

Earn Haus • Potlatch, ID • 5d ago