Sales Representative

Insight Global • Montclair, CA • 5h ago

Job Description

The role involves converting leads generated by the marketing team into sales through various communication channels. It requires guiding potential customers through a consultative sales process to identify their needs and recommend tailored solutions. This will be onsite 5 days a week.

Responsibilities:

Inbound Sales Focus: Convert leads generated by the performance marketing team through chat, phone, and email into sales. Company campaigns are planned, run and executed by the marketing team which provides leads to the sales team.

Customer Needs Assessment: Guide potential customers through a consultative sales process, identifying their needs, preferences, and budgets to recommend tailored solutions.

Product Expertise: Develop a deep understanding of the product range, including features, benefits, and optional add-ons like screens, lighting, or smart control units.

Upselling & Cross-Selling: Proactively suggest relevant upgrades (e.g. motorized options) to increase average order value.

CRM Management: Maintain detailed records of customer interactions, ensuring accurate documentation of preferences, objections, and next steps. Leadsheet for now.

Sales Follow-Up: Execute timely follow-ups to close undecided leads or address remaining concerns.

Sales Exhibitions: Attend relevant exhibitions and events to showcase our products, sell to customers, and increase brand exposure.

Competitor Knowledge: understand the difference between main competitors and be able to communicate with them effectively to customers. Raise awareness about new competition.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

-3+ years of sales experience

-Strong verbal communication and active listening skills to build trust.

-Basic understanding of consultative selling techniques for high-ticket items.

-Ability to overcome objections with persuasive and professional responses.

-Familiarity with CRM systems to manage a large volume of leads effectively.

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