Port Canaveral Port Agent

The Walt Disney Company • Cape Canaveral, FL • 1d ago

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.

The Port Agent is responsible for preparing all entrance and clearance paperwork while informing local Customs, Immigration, and all other Governmental Authorities that by law or custom of the trade should be notified as to the arrival of the Vessel, as well as give any and all notices that may be required.

Responsibilities

Arrange for any pilots, tugs, line-handlers, and fenders as may be required and requested by the Master in his pre-arrival communication

Arrange for Authorities to clear the Vessel (Immigration, Customs, Heath), without delay, and advise in advance of paperwork and other details that are required by the Authorities in order to minimize delays

Guide and assist all passengers, officers, and crew of the Vessel with the procedures for the clearing of local Customs and Immigration

Receive and handle on behalf of the Vessel, all mail packages, courier deliveries, and goods sent to the Company and to forward the same to the Vessel upon arrival or during its stay in port

Arrange for garbage, sludge, or bilge water removal if requested by the Master prior to the arrival of the Vessel in port

Arrange for potable water, bunker oil, as per Vessel's requirements

Order repair facilities and or services engineers for the Vessel as may be requested in writing by Disney Cruise Line (DCL) or the Master

Generally perform such other activities as are required to enable the Vessel to enter, remain, and leave the port in the ordinary course

Arrange for any hospitalization, medical consultations, and ambulance transportation for any passengers, officers, or crew for whom the Master or Vessel Physician may request such service

Arrange for hotel reservations and transportation of passengers, officers, or crew as may be requested in writing by DCL or by the Master

Be available to DCL upon the arrival of the Vessel, and throughout the day until the Vessel's departure

Basic Qualifications

Proven knowledge and strong understanding of U.S Customs, U.S Immigration, and U.S Agriculture policies, procedures, and processes

Minimum three years' experience in husbandry agency operations within a passenger vessel setting

24 hour on call availability

Experience in Guest logistics operations

Excellent oral and written communication skills, with strong attention to detail

Disney Cruise Line product knowledge

Demonstrated strong organizational, decision making, analytical and problem solving, as well as continuous improvement process skills

Proven ability to be a self-starter with minimal supervision and follow-up

Proven ability to work well in a fast-paced environment, successfully meeting deadlines

Ability to work flexible hours, including weekends, nights and holidays

Demonstrated strong partnership/networking and interpersonal relations skills

Demonstrated ability to work in a team environment

Demonstrated proficiency with Microsoft Office applications

Preferred Qualifications

Cruise line experience

Proven ability to interact with various governmental and regulatory agencies

Proven ability to interact with all levels of shipboard and shore side Management

Required Education

High School degree or equivalent

Preferred Education

Bachelor's Degree

DCLPJ

Job ID: 10139464

Location: Cape Canaveral,Florida

Job Posting Company: Disney Cruise Line

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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