Seasonal Event Technician, Audio Visual - Signia by Hilton Orlando Bonnet Creek

Encore • Orlando, FL • 6h ago

Position Overview

A seasonal Technician is responsible for the set up and operation of basic/small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

This seasonal position will have end date of May 2026. Seasonal full-time positions offer benefits, overtime, training, and promotional opportunities. At the end of season May 2026, you may be invited to reapply based on business levels and performance.

Key Job Responsibilities

Equipment Operation

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.

Customer Service

Strives to exceed the expectations and needs of internal and external customers.

Maintains a positive relationship with all clients through effective communication.

Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.

Monitors events and checks in on customers throughout the day.

Understands and fosters the hotel/client relationship.

Technical Ability

Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.

Handles equipment challenges and changes in a timely and professional manner.

Systems Knowledge

Understands company processes, follows procedures, and completes systems entry and paperwork accurately.

Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.

Increases revenue by utilizing floor up-selling techniques.

Works with clients to finalize invoices.

Completes order entries in Navigator, as needed.

Job Qualifications

High School Diploma required. Associate's degree is preferred.

Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @Encore/HR/Global Learning).

1 year of customer service or hospitality experience is preferred.

1 year of audio visual experience or equivalent in educational environment is preferred.

A valid driver's license is required for team members that may operate Company vehicles.

Additional DOT requirement may need to be met if applicable.

Must be able to lift 50 lbs.

Competencies

Deliver World Class Service

Hospitality

Ownership

Do The Right Thing

Instills Trust

Safety Conscious

Drive Results

Action Oriented

See The Big Picture

Tech Savvy

Value People

Communicates Effectively

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

Physical Requirements

Team members are required to meet the specified physical criteria to effectively execute essential job functions. The frequency options for these requirements are categorized as Continuously, Frequently, Occasionally, and Never.

Occasionally:

Peripheral Vision

Carrying 51-100 lbs.

Pushing/Pulling Over 100 lbs.

Frequently:

Color Vision

Depth Perception

Lifting 16-50 lbs.

Carrying 16-50 lbs.

Pushing/Pulling 16-50 lbs. & 51-100 lbs.

Continuously:

Close Vision

Distance Vision

Hearing

Lifting 0-15 lbs.

Carrying 0-15 lbs.

Pushing/Pulling 0-15 lbs.

In terms of time allocation per day:

0-1 hours/day: Climbing

2-3 hours/day: Sitting, Stooping, Crawling, Kneeling, Bending, Reaching (above your head)

4-5 hours/day: Standing, Walking, Grasping

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Hourly Pay Range: $14.22 - $18.48

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.

We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Encore

Go to Apply

Share this job

Similar Jobs

Event Set Up Attendant

Marriott • Kissimmee, FL • 6h ago

Sales & Marketing

Additional Information Open availability Evening Shift, 3:00pm-11:30pm, Great Benefits Job Number 26000462 Job Category Food and Beverage & Culinary Location Gaylord Palms Resort & Convention Center, 6000 W Osceo...

6h ago

Go to Apply

Field Sales Representative

AT&T • Oviedo, FL • 13h ago

Sales & Marketing

Job Description: Don't miss this opportunity to jumpstart your sales career. Come interview with us in-person at our upcoming open recruiting session in Altamonte Springs, Fl on January 15th, 2026 Come ready to meet the...

13h ago

Go to Apply

Field Sales Representative

AT&T • Lake Mary, FL • 13h ago

Sales & Marketing

13h ago

Go to Apply

Field Sales Representative

AT&T • Altamonte Springs, FL • 13h ago

Sales & Marketing

13h ago

Go to Apply

Field Sales Representative

AT&T • Geneva, FL • 13h ago

Sales & Marketing

13h ago

Go to Apply

Field Sales Representative

AT&T • Winter Springs, FL • 13h ago

Sales & Marketing

13h ago

Go to Apply

Marketing Intern (Part-Time)

AVT Simulation • Orlando, FL • 16h ago

Sales & Marketing

Job Summary The Marketing Intern supports the work of the Marketing Manager and VP, Business Development on projects directed at maximizing company profits and developing sales strategies or marketing campaigns. They ass...

16h ago

Go to Apply

Coordinator, Marketing In House I

Travel + Leisure Co. • Orlando, FL • 1d ago

Sales & Marketing

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded...

1d ago

Go to Apply

Digital Marketing Analyst

Auritas, LLC • Sanford, FL • 1d ago

Sales & Marketing

Manage, maintain and optimize the e-commerce website to promote its products for search engine rankings. Monitor website and campaign performance. Develop and implement marketing strategies on social media platforms to p...

1d ago

Go to Apply

Proposal Specialist (Marketing)

Owens Realty Services • Orlando, FL • 1d ago

Sales & Marketing

Proposal Specialist (Marketing) Orlando, FL, United States of America $60,000.00 -$70,000.00 BackApply Now Back Apply Now Overview Established in 1990, Owens Realty Services is a full-service commercial brokerage, invest...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.