Infusion Account Manager, Baltimore- Evernorth

The Cigna Group • Washington, DC • 1h ago

As a key contributor to our growth strategy, you will build strong relationships with healthcare providers, expand referral opportunities, and support patients transitioning into our specialty pharmacy services. You will bring energy, professionalism, and strategic focus to achieving quarterly performance goals while ensuring an exceptional experience for both patients and partners.

Responsibilities

Drive sales effectiveness within the assigned territory to meet or exceed individual and team goals.

Support the transition of patients to the pharmacy by facilitating communication and providing timely information.

Utilize CRM and company tools to identify priority accounts, optimize referral potential, and document account activity.

Maintain a consistent call cycle to ensure proactive follow-up, detailed communication, and effective account management.

Collaborate with Operations and internal teams to deliver clear, coordinated messaging to offices and patient partners.

Build relationships with pharmaceutical partners to enhance collaboration and product knowledge.

Assist with gathering required documentation, navigating benefit information, and communicating with physician offices.

Manage regional budget responsibilities, ensuring efficient planning and adherence to guidelines.

Participate in sales meetings, training sessions, conventions, and in-services as scheduled by Sales Leadership.

Report competitive insights, territory issues, and market changes to Sales Leadership.

Support additional duties as assigned to meet departmental and organizational objectives.

Required Qualifications

High school diploma or equivalent.

Bachelor's degree plus 4+ years of relevant experience in pharmaceutical, specialty pharmacy, or healthcare sales.

May substitute bachelor's degree with 8+ years of relevant experience.

Preferred Qualifications

Strong communication skills, both written and verbal.

Proficiency in Microsoft Office (Excel, Word, PowerPoint).

Ability to analyze and interpret territory reports.

Knowledge of specialty pharmacy, IVIG, neurology, immunology, and transplant therapies.

Highly motivated, adaptable, and able to manage multiple priorities.

Willingness to travel as needed.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is also anticipated to be eligible to participate in an incentive compensation plan.

At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here (https://jobs.thecignagroup.com/us/en/benefits) .

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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