Adv: Reservations

Vail Resorts • Wyoming, Wyoming • 1h ago

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you're ready to pursue your fullest potential, we want to get to know you!

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Summary:

The Group Reservations Coordinator builds rapport and maintains relationships by providing local expertise and guidance; administers group and conference lodging needs from beginning to end through coordination and planning efforts with Group Sales, Service Managers and group leaders; creates an environment of success for the continued growth of Conference Sales for Vail Resorts. This position works closely with Conference Services, Group Sales teams and Accounting.

Job Specifications

Starting Wage: $22.00/hr - $24.69/hr

Employment Type: Year Round

Shift Type: Full Time hours available

Housing Availability: No

Job Responsibilities:

Provide excellent and personalized customer service to a variety of clientele through professional, engaging and friendly assistance.

Use active listening skills and probing questions that support effective telephone and electronic communication.

Collaboratively work with members of group sales and conference services to improve and maintain service standards, communications and procedures that impact clients and attendees, in order to protect and improve our conference product and experience.

Maintain and manage details for each group including contracts, reservation requests, inventory management, collecting deposits, inputting rooming lists, monitoring cutoff dates, monitoring room revenue and calculating attrition, completing billing adjustments, and building online links.

Demonstrate an unyielding passion for the guest experience, culture, mission and vision by troubleshooting and resolving guest issues in a timely and mutually beneficial outcome. Ensure all Reservations policies are upheld.

Maintains professional and technical knowledge of conference service operations and sales processes. Attends educational workshops and training courses; participates in departmental/company-wide initiatives to drive internal and external customer experiences.

Coordinate/facilitate meetings with stakeholders (Sales Managers, CSMs, RMs, Inventory Mgmt, Operators ect.) as necessary

Attend meetings with clients and internal teams

Other duties as assigned

Job Requirements:

High School graduate.

Event planning, hospitality, accounting or sales experience preferred.

Basic accounting knowledge

Data entry preferred.

MS Office Suite.

Google Sheets

Property Management software experience preferred: IQware & Salesforce.

Excellent communication of the English language, both written and spoken.

Must be able to work on the phone and computer for long periods of time.

Flexible schedule, exceptional time management and attention to detail.

High level of interpersonal communication and a focus on customer service skills.

The ability to work independently, prioritize and adapt as needed

Ability to multitask and use multiple systems at once.

The expected Total Compensation for this role is $22.00/hr - $24.69/hr. Individual compensation decisions are based on a variety of factors.

Job Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

MORE employee discounts on lodging, food, gear, and mountain shuttles

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional development

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

Free ski passes for dependents

Critical Illness and Accident plans

Vail Resorts offers a 'Hybrid' work environment where employees living within 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays. Employees living outside of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 513157

Reference Date: 01/09/2026

Job Code Function: Reservations

Similar Jobs

MWR Waiter/Waitress

Commander, Navy Installations • California, California • 4h ago

Retail & Hospitality

Summary This position is located in the Food and Beverage Division of the Morale, Welfare and Recreation Department in the Navy Region Southwest. Responsibilities Performs beverage service functions in a bar or lounge ar...

4h ago

Go to Apply

Operations Manager - Stores

Michaels • Virginia, Virginia • 6h ago

Retail & Hospitality

Store - VA BCH-RED MILLS, VA Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management pro...

6h ago

Go to Apply

Restaurant General Manager

Shake Shack • Virginia, Virginia • 15h ago

Retail & Hospitality

Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing th...

15h ago

Go to Apply

CATERING SALES MANAGER NF3*

U.S. Marine Corps • California, California • 1d ago

Retail & Hospitality

Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and other...

1d ago

Go to Apply

Restaurant Shift Manager

Shake Shack • Ohio, Ohio • 2d ago

Retail & Hospitality

2d ago

Go to Apply

Assistant Manager - $19.00-$21.00/hr

Kinder's Corporation • California, California • 2d ago

Retail & Hospitality

Job Descriptions: WE ARE LOOKING FOR A RESPONSIBLE, HIGH ENERGY, POSITIVE, CUSTOMER SERVICE DRIVEN ASSISTANT MANAGER!! Come join a team with a long standing reputation for serving high quality meat, deli and BBQ items! O...

2d ago

Go to Apply

Restaurant Team Member

Shake Shack • Ohio, Ohio • 3d ago

Retail & Hospitality

Pay Range - $14.00 - $14.00/hour + Tips Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborh...

3d ago

Go to Apply

Front Desk Worker - High Point Univ - Kahn Hotel & Alo Res

ARAMARK • Tennessee, Tennessee • 3d ago

Retail & Hospitality

Front Desk Worker - High Point Univ - Kahn Hotel & Alo Res Requisition #: 626533 Location: High Point, TN, US, 27268 Career Area: Retail + Customer Service Description: Job Description The Hospitality Worker II is re...

3d ago

Go to Apply

Retail Associate

Goodwill Mid Michigan • Michigan, Michigan • 4d ago

Retail & Hospitality

Goodwill Industries of Mid-Michigan is looking for motivated, team-building individuals to fill a PART-TIME & FULL TIME Retail Associate opening at our Flint Township store located on Miller Road next to Genesee Vall...

4d ago

Go to Apply

Retail Planning Manager

24 Hour Fitness, INC. • California, California • 4d ago

Retail & Hospitality

FULL-TIME Full-time LOCATION CA ABOUT US Celebrating over 40 years as an industry leader, 24 Hour Fitness is committed to creating a healthier, happier world through fitness with over 240 clubs in 9 states nationwide. We...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.