Account Coordinator

Aston Carter • Dublin, OH • 1d ago

Job Title: Account Coordinator/Order Entry

Job Description

We are seeking a dynamic Account Coordinator to effectively communicate with a diverse range of customers and collaborate internally with various departments. Your role will involve maintaining strong relationships with warehouse and freight carrier contacts while contributing positively to a team environment.

Responsibilities

Communicate across a large cross-section of customers and internally with the Purchasing, Sales, Operations, Logistics, and Accounting Departments.

Maintain a close working relationship with warehouse and freight carrier contacts regarding customer orders.

Provide backup support and coverage for other Customer Service Representatives when necessary.

Receive a high volume of incoming orders via telephone, email, and fax, accurately input order details into a complex business system (SAP), research customer requests, and follow-up in a timely manner.

Respond to inquiries regarding product availability, shipping details, invoices, returns, and other customer-related queries.

Reconcile purchase order and order discrepancies promptly.

Run and review reports daily and as requested.

Contribute time and input to special projects as assigned.

Assist in developing processes and procedures to enhance job efficiency and compliance.

Collaborate with Account Managers on customer updates and specific inquiries.

Manage a consistent book of business, handling 200-250 customers at a time.

Essential Skills

Minimum of 1-2 years of order entry experience with a professional demeanor.

High school diploma or equivalent.

Proficiency in Microsoft Word and Excel; SAP experience is preferred.

Ability to perform basic Excel formulas (SUM, AVG, etc.).

Strong attention to detail and a high degree of accuracy.

Excellent organizational skills.

Ability to handle a fast-paced, stressful environment with multitasking and problem-solving skills.

Strong team player with excellent communication skills, both verbal and written.

Additional Skills & Qualifications

Familiarity with data entry and order entry processes.

Experience in building long-term customer relationships.

Work Environment

This position is based in a corporate environment with individual cubicles. The role involves interfacing with Product Managers. Working hours are from 9:00 AM to 6:00 PM. The company offers a great environment and culture, with potential for yearly bonuses and merit-based pay increases once hired permanently.

Job Type & Location

This is a Contract to Hire position based out of Dublin, OH.

Pay and Benefits

The pay range for this position is $23.08 - $23.08/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Dublin,OH.

Application Deadline

This position is anticipated to close on Jan 16, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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