NY HELP No
Agency Information Technology Services, Office of
Title Information Technology Specialist 2 - Hourly - 10365
Occupational Category I.T. Engineering, Sciences
Salary Grade NS
Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)
Salary Range From $66951 to $85138 Hourly
Employment Type Full-Time
Appointment Type Contingent Permanent
Jurisdictional Class Non-competitive Class
Travel Percentage 0%
Workweek Mon-Fri
Hours Per Week 37.5
Workday
From 9 AM
To 5 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? Yes
County Albany
Street Address Swan St. Bldg, Core 4, Flr 2
City Albany
State NY
Zip Code 12210
Duties Description Under the direction of an Information Technology Specialist 3, within the Chief General Counsel Divison the incumbent will support 50+ NYS Executive Agency legal departments with all of their eDiscovery support needs.Duties include, but not limited to:- Coordinate eDiscovery support sessions with agency counsel.? - Triage first level technical support calls relating to Office 365 eDiscovery Centers.? - Document the basic level techniques provided to Compliance Officers.? - Handle first level technical support calls with Microsoft Premier Support (MSFT).? - Perform record keeping and communicate legal hold Compliance Officer designations by maintaining documentation, communication distribution lists, and case tracking.? - Write VB, VBA, .Net, or Powershell code to normalizing names from user friendly names to computer specific names.? - Write code to help identify instances where a MEHA mailbox has a display name that is not in the proper form.? - Perform eDiscovery Center experiments by:? - Creating Sample sets? - Document hypothesis, test conditions, test results, and summary information,? - Add information into a knowledge base for retrieval when requested.? - Automate additional manual processes by writing or improving PowerShell, SharePoint, and/or .Net code.??? - Write code to format weekly CSV files into reports.? - Write Scripts to identify duplicate email accounts based on CSV input.? - Write code to validate Archive email migration validation reports.? - Write code to organize Archive email migration data into valid batch file loads.? - Migrate litigation hold email accounts.? - Write code to help improve the workflow of the unit by adding to the email template library and taking the data points that are part of the emails and adding them to a database.? - Assist with research on agency software and hardware needs.
Minimum Qualifications Open Competitive: A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science. OR A bachelor's or higher-level degree in any field and one year of experience in information technology; OR 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology. OR Two years of professional experience in information technology. Promotion: Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 1, Salary Grade (SG) 14. Transfer: Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 2 or Information Technology Specialist 2 Programming, G-18; OR in a title G-16 or above deemed administrative under Section 52.6 of the Civil Service Law. 55b/c Appointment: This position is eligible for 55b/c designation and candidates are encouraged to apply. Please note: - Appointment to this position and continued employment with the agency is contingent upon obtaining and/or maintaining New York State residency within six months of hiring. - Appointment to this position is not final until all agency approvals have been granted.
Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.Some positions may require fingerprinting.Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.to permanent non-competitive and the official probationary period will begin.Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:Holiday & Paid Time Off- Thirteen (13) paid holidays annually- Up to Thirteen (13) days of paid vacation leave annually- Up to Five (5) days of paid personal leave annually- Up to Thirteen (13) days of paid sick leave annually for PEF.- Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefits- Eligible employees and dependents can pick from a variety of affordable health insurance programs- Family dental and vision benefits at no additional costAdditional Benefits- New York State Employees' Retirement System (ERS) Membership- NYS Deferred Compensation- Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds- Public Service Loan Forgiveness (PSLF)- And many more.The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.
Some positions may require additional credentials or a background check to verify your identity.
Name ITS Human Resources
Telephone 518-473-0398
Fax 518-402-4924
Email Address PostingResponses@its.ny.gov
Address
Street Empire State Plaza
Swan Street Building, Core 4, Floor 1
City Albany
State NY
Zip Code 12220
Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.
