Employment Services Specialist 2026-00018
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Employment Services Specialist 2026-00018
Salary
$24.78 Hourly
Location
Sheridan, WY
Job Type
Permanent Full-time
Job Number
2026-00018
Department
Department of Workforce Services
Division
Employment & Training - Sheridan
Opening Date
01/05/2026
Closing Date
Continuous
FLSA
Non-Exempt
Job Classification
EHEM07
Description
Benefits
Questions
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
Under general supervision, provides customer service to individuals to ensure that qualifications and needs for employment and training services are met. Ensure business needs are met by developing and filling employment needs and offering and providing DWS agency information and coordinated services.
In addition to compensation, employment at the Department of Workforce Services provides the following:
Culture of public service and a commitment to work/life balance
Eligibility for Public Service Student Loan Forgiveness
Health, Dental, and Vision Insurance
State Retirement plan and additional savings opportunities
Paid vacation, sick leave, and holidays
For additional information regarding the benefits package, please visithttps://ai.wyo.gov/for-job-seekers/benefit-information
Sheridan County is located in north-central Wyoming. Wyoming's Jewel, Sheridan County's fabled western history and dramatic mountain vistas meet new west comfort and the serenity of wide-open spaces. Providing history with a view - from Main Street to the magnificent backdrop of the Bighorn Mountains - Sheridan offers modern hospitality with old west charm.
Human Resource Contact: 307-473-3270
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.
Provides services to individuals by coordinating and executing a broad range of individual services in accordance with Federal and State program guidelines, policies, and regulations.
Develops, manages, and monitors a caseload of participants enrolled in state and federal programs.
Confers with employers to develop and fill employment and vocational training openings.
Refers applicants to employment or other community resources.
Assesses and evaluates client skills, education, and training.
Assists direct and counsels claimants and job applicants.
Interviews assess and evaluate customers to meet employment, training, and vocational needs.
Enters and monitors data in electronic systems for job postings, candidate file searches, and program reporting.
Assists direct and counsels business customers on the multitude of DWS coordinated business services, training grants, and resources.
Provides on-site visits to businesses to understand employer needs, operations, and job openings.
Organizes and participates in community events designed to connect business needs and job seekers and advance DWS services to both.
Works with Program Staff to ensure compliance with Department of Labor case management standards.
Refers applicants to employers and follows up on the hiring process.
Provides excellent customer service to internal and external customers.
Qualifications
PREFERENCES:
Preference may be given to candidates with experience working in federal programs.
Preference may be given to candidates with customer service experience.
Preference may be given to candidates with a valid driver's license.
Preference may be given to candidates with experience building and maintaining relationships with community partners.
KNOWLEDGE:
Knowledge of state and federal statutes relative to employment and Agency programs.
Knowledge of departmental policies, customer service standards, and inter-agency protocols.
Knowledge of labor market information for the State of Wyoming and the skill to obtain current employment and job resource information using a variety of multimedia resources, particularly Internet services.
Knowledge of administering and interpreting interest, skills, and proficiency tools and of assessing employment issues and limitations.
Knowledge of case management practices to determine needs, create reasonable plans, and follow clients through successful program completion.
Skills in public speaking, oral, written, and electronic communication, and record-keeping.
Skills in establishing rapport with partner services, and respect established protocol with government agencies and their staff.
Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Ability to actively listen to others in order to foster a positive exchange of information.
MINIMUM QUALIFICATIONS:
Education:
Bachelor's Degree (typically in Business or Human Services)
Experience:
0-1 year of progressive work experience (typically in Business or Human Services)
OR
Education & Experience Substitution:
3-4 years of progressive work experience (typically in Business or Human Services)
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
Occasional travel throughout Sheridan and the surrounding communities may be required.
NOTES:
FLSA: Non-Exempt
The offer of employment is contingent on the completion of a successful background check.
The Wyoming Department of Workforce Services (DWS) uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify (https://www.e-verify.gov/) , including your rights and responsibilities.
Former State of Wyoming Employees rehired within 31 days of their previous employment with the State will be required to repay any Sick and Annual leave payouts.
Supplemental Information
Click here (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.
URL: http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.
Employees enjoy:
Comprehensive health coverage- medical, dental, and vision plans for you and your family
Voluntary Benefits- including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
Multiple retirement options- including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
Generous paid leave and flexible schedules- vacation, sick leave, paid FMLA and 11 paid holidays each year
Public Service Loan Forgiveness eligibility- for those with qualifying student loans
Training and professional development- to support your career growth and advancement
Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program - Earn paid time off and incentives by focusing on your personal health
WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, andno state income tax.
Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw?si=90XLWN-kJ1Y0EGfL) .
