Card Merchant Services Product Manager

JOHNSON FINANCIAL GRP • Racine, WI • 5d ago

JOB REQUIREMENTS: Overview Works closely with vendors and the line of
business units to drive the overall leadership and product strategy for
delivering market competitive Card Based Payment & Merchant Services
Collection Products to target market clients and prospects. Besides the
commercial line of business, special focus will be on increasing
penetration in the retail market. Job responsibilities include building
and managing product roadmaps, ongoing product life cycle management,
financial business analysis, risk assessment, and related project
management efforts. Must have a good understanding of the digital trends
driving innovation in card products and merchant services. KEY
RESPONSIBILITIES Position Specific Responsibilities As the Manager of
product management, responsible for product life cycle management
including the strategy, design, project development plan, financial
pricing/performance, and marketing plan for Card Based Products and
Merchant Services. Responsibilities related to product management
include: Identify the need for new products and existing product
enhancements to support target market growth and organizational goals by
monitoring market trends and banking industry; Ensure products and
services enhance the user experience Collaborate with applicable
Business Partners and Line of Business Stakeholders to determine product
priorities, go-to-market strategies, features, pricing and sales
effectiveness Elicit, clarify and validate actual (beyond expressed
desire) requirements and go-to-market-strategy with all stakeholders
including IT, InfoSec, Marketing and Risk Management Understand current
product position vs peer banks from a competitive perspective. Monitor
life cycle stages and product performance based upon target market
strategy and revenue/cost margin; Pursue new products and product
enhancements in support of target market growth. Manage vendor
performance, including vendor due diligence, escalated issue resolution,
participation in user groups and conferences, and new vendor selection,
etc. Create and maintain Product Roadmap including validation
techniques, goals, dates, metrics/KPI\'s, financial business case and
key features/results. Coordinate with Project Management (PMO) office
for more complex development projects Review & select vendors as
appropriate in coordination with CIO office, Operations, PMO and Line of
Business partners. Work with Marketing to determine go-to-market
strategy (especially digital marketing options) for new products &
enhancements; Evaluate and manage lifecycle stages and product
performance of product inventory (Card Based Products, Merchant
Services, Digital Channels) as they impact profitability goals, pricing
and target market strategy. Manage any team members responsible for
product lifecycle management and new product... For full info follow
application link. Equal Opportunity Employer of Minorities, Females,
Protected Veterans, and Individuals with Disabilities ***
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/4FA38FACF4614EDC

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