Information Technology Manager

TRAVAUX/HOUSING AUTHORITY OF MILW • Milwaukee, WI • 1d ago

JOB REQUIREMENTS: CLASS SUMMARY: The IT Manager is responsible for
overseeing and managing the Housing Authority\'s information technology
systems, networks, software, and hardware. This role ensures IT
infrastructure and data availability, reliability, and security, driving
technological improvements that enhance organizational efficiency and
effectiveness. TYPICAL CLASS ESSENTIAL DUTIES: (These duties are a
representative sample; position assignments may vary.) 1. System
Management and Support: Manage and maintain servers, networking
equipment, desktops, laptops, printers, telecommunication systems, and
peripheral devices. Ensure optimal performance, troubleshooting hardware
and software issues promptly. 2. Network and Data Security: Implement,
manage, and monitor security protocols and infrastructure, ensuring
compliance with cybersecurity best practices and relevant regulatory
standards. Conduct regular risk assessments, manage incident responses,
and oversee disaster recovery plans. 3. Project Management: Plan and
implement IT projects, including software rollouts, hardware upgrades,
and network enhancements. Coordinate with vendors and stakeholders to
ensure projects meet timelines, budgets, and organizational
requirements. 4. Strategy and Planning: Develop and execute short- and
long-term IT strategies aligning with organizational objectives. Provide
recommendations on emerging technologies, system improvements, and
efficiencies. 5. Technical Training and Support: Conduct training
sessions for staff on technology usage, cybersecurity awareness, and
system updates. Provide user support and manage helpdesk operations,
ensuring effective resolution of technical issues. 6. Vendor Management:
Manage relationships with technology vendors and service providers.
Negotiate contracts, evaluate service delivery, and ensure
cost-effective solutions. 7. Compliance and Documentation: Ensure
compliance with applicable regulatory and legal standards, including
data protection laws. Maintain accurate documentation of IT processes,
infrastructure configurations, and compliance audits. 8. Performs other
duties of a similar nature or level. TRAINING AND EXPERIENCE (positions
in this class typically require): Bachelor\'s degree in Information
Technology, Computer Science, or related field; relevant certifications
(e.g., CISSP, CompTIA Security+, ITIL) preferred. Minimum of 5... For
full info follow application link. Qualified applicants will receive
consideration for employment without regard to their race, ethnicity,
ancestry, color, sex, religion, creed, age, national origin, citizenship
status, disability, medical condition, military and veteran status,
marital status, sexual orientation or perceived sexual orientation,
gender, gender identity, and gender expression, familial status,
political affiliation, genetic information, or any other legally
protected status or characteristics. *** APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/D691E8B4A64C47BF

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